Axis Communications 232d+ user manual Troubleshooting, Checking the Firmware Updating the Firmware

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AXIS 231D+/232D+ - Troubleshooting 51

Troubleshooting

Checking the Firmware

One of your first actions when troubleshooting a problem should be to check the firmware version. The latest version may contain a correction that fixes your particular problem. See the support section at http://www.axis.com/techsup for information on the latest available firmware version. The current software version in your AXIS 231D+/232D+ is available from the product Web pages under Setup > Basic Configuration.

Updating the Firmware

The firmware is software that determines the functionality of the AXIS 231D+/232D+. When you upgrade to the latest available firmware from the Axis Web site, your Axis product will receive the latest functionality. Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.

New firmware can be uploaded to the AXIS 231D+/232D+ over the network.

Note: Preconfigured and customized settings are retained for use when the new firmware is running (providing that the features are available in the new firmware) although this is not guaranteed by Axis Communica- tions.

1.Save the firmware file to your computer. The latest version of the AXIS 231D+/232D+ firmware is available free of charge from the Axis Web site at http://www.axis.com/techsup or from your local distributor.

2.Go to Setup > System Options > Maintenance in the AXIS 231D+/232D+ Web pages.

3.In the Upgrade Server section browse to the desired firmware file on your computer. Click Upgrade.

Notes: After starting the process, wait at least 20 minutes before restarting the AXIS 231D+/232D+, even if you suspect the procedure has failed.

Your dealer reserves the right to charge for any repair attributable to faulty updating by the user.

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Contents Axis 231D+/232D+ Network Dome Camera User’s Manual Intellectual Property Rights About This DocumentTable of contents Axis 231D+/232D+ Axis 232D+ Axis 231D+/232D+Hardware Description Accessing the Axis 231D+/232D+ Using the Network Dome CameraAxis 231D+/232D+ Using the Network Dome Camera Pan/Tilt/Zoom Controls Area ZoomPan/Tilt/Zoom Control Queue Video Streams Stream TypesMotion Jpeg MPEG-4 protocols and communication methods RTP/RTSP/HTTP or RTP/RTSP/HTTPS How to stream MPEG-4Other methods of accessing the video stream Axis Media ControlOther MPEG-4 clients Configuring the Network Dome Camera Accessing the Setup ToolsOverview of the Setup Tools Image Settings Video & Image SettingsVideo Stream Overlay SettingsOverlay Image Settings Advanced Camera SettingsGo to Setup Video & Image Overlay Image MPEG-4 Settings Upload Own Web Files Live View ConfigCustomizing the default LayoutOwn Home User Defined LinksCheck Show Custom Link Output Buttons Default Video FormatDefault Viewer Action ButtonsExternal Video Viewer SettingsUpdate Html ExamplesPan Tilt Zoom Controls Sequence ModePTZ controls Click-in-imageFocus and Iris Controls Preset Positions Using CGI links to control PTZ devicesPTZ Control Queue Dome Configuration Preset PositionsGuard Tour Ctrl Panel AdvancedControl Queue LimitsEvent Servers Event ConfigurationClick Add triggered on the Event types How to set up a triggered eventEvent Types Triggered EventPre-trigger and Post-trigger buffers Click Add scheduled on the Event types How to set up a scheduled eventSet the When Activated Scheduled EventMotion detection How to configure Motion DetectionHistory Sensitivity Port StatusIP Address Filtering System OptionsSecurity Users802.1X Network Admission Control HttpsAxis 231D+/232D+ System Options CA servers Authentication processDate & Time Network Basic TCP/IP Settings IP Address ConfigurationServices Host Name Configuration Network Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationWAN internet NAT TraversalNetwork Traffic RtspNetwork QoS Quality of service QoS SettingsSmtp email Network Bonjour Network SnmpUPnP RTP Multicast/ MPEG-4System Overview MaintenanceSupport Support OverviewResetting to Factory Default Settings ConfigurationAbout Using the Control Button Connection Module Pinout Connection ModuleSchematic Diagram Axis 231D+/232D+ I/O connectors and power Checking the Firmware Updating the Firmware TroubleshootingEmergency Recovery Procedure Using ARP Ping Symptoms, Possible Causes and Remedial ActionsVideo Image Problems Models Technical SpecificationsAlarm and event Video management Optimizing your system General performance considerationsFrame rates Motion Jpeg Frame rates MPEG-4Bandwidth Axis 231D+/232D+ Technical Specifications Axis 231D+/232D+ Glossary of Terms Glossary of TermsCompression See Image Compression Half-duplex See Full-duplex Axis 231D+/232D+ Glossary of Terms Axis 231D+/232D+ Glossary of Terms URL Uniform Resource Locator An address on the network Axis 231D+/232D+ Glossary of Terms Index Smtp
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232d+ specifications

Axis Communications, a leading provider of IP security solutions, offers a range of high-performance cameras designed for various surveillance applications. Among their products, the Axis 232D+ and Axis 231D+ stand out for their robust features and advanced technologies, making them suitable for both indoor and outdoor environments.

The Axis 232D+ is a high-speed dome camera that delivers exceptional video quality, thanks to its 1/4-inch progressive scan CCD sensor. It offers a resolution of 704x480 pixels and can capture incredibly detailed images at up to 30 frames per second. With its pan/tilt functionality, the 232D+ can cover a wide field of view, allowing for extensive monitoring areas while maintaining high precision and responsiveness.

In addition to its impressive image quality, the Axis 232D+ features advanced digital zoom capabilities, enabling users to zoom into specific areas without significant loss of detail. The camera is equipped with a powerful infrared capability, allowing it to capture images in low-light conditions effectively. This makes it an ideal choice for 24/7 surveillance in all lighting scenarios.

On the other hand, the Axis 231D+ offers similar high-quality video performance but introduces some distinctive features. It also utilizes a 1/4-inch progressive scan CCD sensor and supports a wide dynamic range (WDR) for improved image quality in challenging lighting conditions. The 231D+ is designed for easy installation and integration into existing systems, making it a versatile option for various surveillance needs.

Both models leverage Axis' digital PTZ technology, providing users with the flexibility to pan, tilt, and zoom remotely via an intuitive web interface. This user-friendly aspect simplifies monitoring and allows quicker responses to incidents when they arise.

Furthermore, both the Axis 232D+ and 231D+ support Power over Ethernet (PoE), eliminating the need for separate power cables and simplifying installation, especially in hard-to-reach locations.

In conclusion, the Axis 232D+ and 231D+ represent Axis Communications’ commitment to delivering high-quality, versatile surveillance solutions that meet the demands of modern security challenges. Their advanced imaging technologies, robust features, and user-friendly design make them noteworthy additions to any security setup. Whether it's for large outdoor areas or indoor environments requiring vigilant monitoring, these cameras provide the performance and reliability critical for comprehensive security.