SonicWALL NSA 5000, 3500, 4500 manual Support and Training Options

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Support and Training Options 5

In this Section:

This section provides overviews of customer support and training options for the SonicWALL NSA Series.

•Customer Support - page 60

•Support Services - page 60

•SonicWALL Live Product Demos - page 61

•Knowledge Portal - page 61

•User Forums - page 62

•Training - page 63

•Related Documentation - page 64

SonicWALL NSA 5000/4500/3500 Getting Started Guide Page 59

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Contents Getting Started Guide Document Contents SonicWALL NSA Getting Started GuideBack SonicWALL NSA SeriesPre-Configuration Tasks This SectionCheck Package Contents Obtain Configuration Information Administrator InformationObtain Internet Service Provider ISP Information Registration InformationFront Panel Power Supply Back Panel8 The Back Panel Registering Your Appliance on mysonicwall.com Before You Register Registering and Licensing Your Appliance on mysonicwall.com Product RegistrationLicensing Security Services and Software Service BundlesGateway Services Support ServicesSonicWALL NSA 5000/4500/3500 Getting Started Guide Registering a Second Appliance as a Backup Registration Next StepsDeployment Scenarios ABC Selecting a Deployment ScenarioScenario a NAT/Route Mode Gateway Scenario B State Sync Pair in NAT/Route Mode Scenario C L2 Bridge Mode Initial Setup Connecting the WAN PortSystem Requirements Connecting the LAN Port Applying PowerAccessing the Management Interface Accessing the Setup WizardConnecting to Your Network Testing Your ConnectionActivating Licenses in SonicOS Saving a Backup Copy of Your Preferences Upgrading Firmware on Your SonicWALLObtaining the Latest Firmware Upgrading the Firmware with Current Settings Upgrading the Firmware with Factory DefaultsUsing SafeMode to Upgrade Firmware On the System Settings page, click Upload New FirmwareUploaded Firmware New Confirmation dialog box, click OK to proceedConfiguring a State Sync Pair in NAT/Route Mode Initial High Availability SetupScenario B Configuring High Availability Configuring Advanced HA SettingsNavigate to the High Availability Advanced 30 Configuring a State Sync Pair in NAT/Route Mode Synchronizing Settings Adjusting High Availability Settings Synchronizing FirmwareHA License Configuration Overview Associating Pre-Registered Appliances Click RegisterConfiguring L2 Bridge Mode Configuring the Primary Bridge InterfaceConnection Overview Configuring the Secondary Bridge Interface IP Assignment drop-down, select Layer 2 Bridged ModeAdditional Deployment Configuration Creating Network Access Rules WAN DMZSonicWALL NSA 5000/4500/3500 Getting Started Guide Creating a NAT Policy SonicWALL NSA 5000/4500/3500 Getting Started Guide Configuring Address Objects Configuring NAT Policies Leave Create a reflexive policy uncheckedEnabling Security Services in SonicOS Enabling Gateway Anti-VirusSonicWALL NSA 5000/4500/3500 Getting Started Guide Enabling Intrusion Prevention Services Security Services Gateway Anti-Virus page, click AcceptSecurity Services Intrusion Prevention page, click Accept Enabling Anti-Spyware Applying Security Services to Network Zones Deploying SonicPoints for Wireless Access Configuring SonicPoint Provisioning ProfilesUpdating SonicPoint Firmware Select Enable SonicPoint 802.11g Radio tab Select Enable RadioConfiguring a Wireless Zone Assigning an Interface to the Wireless Zone Connecting the SonicPoint Troubleshooting Diagnostic Tools Using Packet CaptureUsing Ping Using the Active Connections Monitor Using Log View Deployment Configuration Reference Checklist For this Task See this ChapterSupport and Training Options Support Services Customer SupportSonicWALL Live Product Demos Knowledge PortalUser Forums Training Related Documentation Product Safety and Regulatory Information Safety and Regulatory Information Lithium Battery WarningRack Mounting the SonicWALL Cable ConnectionsSafety and Regulatory Information in German Weitere Hinweise zur MontageHinweis zur Lithiumbatterie KabelverbindungenFCC Part 15 Class a Notice Canadian Radio Frequency Emissions StatementCispr 22 EN 55022 Class a Regulatory Information for KoreaCopyright Notice Trademarks70 Notes SonicWALL NSA 5000/4500/3500 Getting Started Guide 72 Notes Rev a 01/08
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