Cisco Systems OL-11757-01 manual Product Alerts and Field Notices, Obtaining Technical Assistance

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Product Alerts and Field Notices

If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.

Product Alerts and Field Notices

Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool on Cisco.com. This tool enables you to create a profile and choose those products for which you want to receive information.

To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:

http://www.cisco.com/techsupport

Supplement and Release Notes for CiscoWorks Security Information Management Solution (SIMS) 3.4.1

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Contents OL-11757-01 Revised October 31 Important Information About This Update Updated DocumentsAcknowledgements Changed Terminology Agents in This UpdateNF Agent for HP Unix NF Agent for IBM AIX OS Updated AgentsPrerequisite subdirectory You already have the software that this update containsUpgrade to CiscoWorks Sims For detailed upgrade instructions, see eitherDocumentation Roadmap Product Availability Change NoticeOL-10759-01 OL-11757-01 NFXOSP3.4.1ReleaseOL-11535-01 NFAgentReleaseNotes OL-11579-01 NFXOSPHCEReleaOL-11531-01 OL-10758-01 NFXOSPInstallGuideOL-11681-01 NFXOSPAdministrati NFXOSPDeplPlanImOL-10757-01 NFReportsguide.Cisco OL-11533-01 NFXOSPIRMAdminNFXOSPUsersGuide OL-11532-01 NFXOSPAdvancedUNistrationGuide.Cisco.p RBCLoggingTuningGOL-10756-01 NFXOSPVCAdminist NFXOSPRBCAdmiOL-10978-01 NFXOSPSecurityPort Obtaining DocumentationNFXOSPQuickConne CtUserGuide.Cisco.pdProduct Documentation DVD Cisco.comDocumentation Feedback Cisco Product Security OverviewOrdering Documentation For emergencies only security-alert@cisco.com Reporting Security Problems in Cisco ProductsProduct Alerts and Field Notices Obtaining Technical AssistanceCisco Technical Support & Documentation Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information This section contains the following CiscoWorks Sims Licensing and RegistrationAdditional License Restrictions Supplemental End-User License AgreementCiscoWorks Sims Licensing and Registration CiscoWorks Sims Licensing and Registration Description of Other Rights and Limitations Maillicensing@cisco.com Getting Help with LicensingSoftware License Agreement End User LicenseCiscoWorks Sims Licensing and Registration CiscoWorks Sims Licensing and Registration Limited Warranty CiscoWorks Sims Licensing and Registration CiscoWorks Sims Licensing and Registration