Dimplex (SP4) SP420, (SP9) SP920, (SP5) SP520 manual Cleaning, Recycling, After Sales Service

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Cleaning

WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLYBEFORE CLEANING THE HEATER.

For general cleaning use a soft clean duster – never use abrasive cleaners. The glass viewing screen should be cleaned carefully with a soft cloth. DO NOT use proprietary glass cleaners.

Recycling

For electrical products sold within the European Community.

At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.

After Sales Service

Your product is guaranteed for one year from the date of purchase.

Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions.

Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.

Should you require after sales service you should contact our customer services help desk on 0845 600 5111. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call. The customer services help desk will also be able to advise you should you need to purchase any spares.

Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service.

Please retain your receipt as proof of purchase.

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Contents SP4 SP420 SP5 SP520 SP9 SP920 SP520 SP920 SP420SP520 & SP920 SP420 10aElectrical Important Safety AdviceInstallation Recessed InstallationManual & Remote Operation Lamp Replacement SP420Manual Operation SP420 & SP920 Remote OperationSteps for reassembling the heater Lamp Replacement SP520 & SP920After Sales Service CleaningRecycling Dimplex UK Limited