Desa CFS24NVC VS30N, B, C Troubleshooting, Observed Problem Possible Cause Remedy

Page 19

OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s Technical Service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned wrong

6.

Replace ignitor

 

7.

Ignitor electrode broken

7.

Replace ignitor

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

spark at ODS/pilot but no ignition

 

valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

removed

 

5.

ODS/pilot is clogged

5.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 18) or replace ODS/

 

 

 

 

pilot assembly

 

6.

Gas regulator setting is not correct

6.

Replace gas regulator

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Safety interlock system has been triggered

3.

Wait one minute for safety interlock sys-

 

 

 

 

tem to reset. Repeat ignition operation

 

4.

Manual shutoff valve not fully open

4.

Fully open manual shut-off valve

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local natural gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

lem could be caused by one or both of

 

Maintenance, page 18) or replace ODS/

 

 

the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

6.

Thermocouple connection loose at con-

6.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

7.

Thermocouple damaged

7.

Replace thermocouple

 

8.

Control valve damaged

8.

Replace control valve

 

 

www.desatech.com

 

Continued

104414

19

Page 18 Page 20
Image 19
Page 18 Page 20
Contents What to do if YOU Smell GAS Unvented VENT-FREE Natural GAS LOG HeaterDesa International Unvented Natural GAS LOG Heater Safety InformationUnpacking Product FeaturesProduct Identification Local CodesConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingVent-Free Operation Only InstallationInstallation Clearances Check GAS TypeMinimum Noncombustible Material Clearances If Using MantelDetermining Minimum Mantel Clearance Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Floor ClearancesArea of Various Standard Round Flues Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Installation Items NeededAttaching Flexible Gas Hose to Heater Gas Regulator Connecting to GAS SupplyPressure Testing Heater Gas Connections Pressure Testing Gas Supply Piping SystemChecking GAS Connections Installing Logs Operating Heater For Your Safety Read Before LightingLighting Instructions Shutting Off Heater Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationVariable Control Operation Pilot Flame Pattern Inspecting BurnersFront Burner Flame Pattern Cleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning and MaintenanceLogs Observed Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at For Masonry and FACTORY-BUILT Metal Fireplace Optional Positioning of Thermostat Sensing BulbTechnical Service SpecificationsReplacement Parts Service HintsVariable Manually Controlled Split OAK Models Illustrated Parts BreakdownVariable MANUALLY- Controlled Split OAK Models Parts ListDesa International Unvented Natural GAS LOG Heater VS18NTB VS24NTB VS30NTB THERMOSTAT- Controlled Split OAK ModelsAccessories 104414 International Warranty Information

CFS24NVC VS30N, B, C specifications

Desa CFS24NVC VS30N, B, C is a sophisticated heating solution designed to deliver comfort and efficiency in various settings. This series is particularly noted for its advanced features and technologies that cater to user needs while ensuring optimal performance.

One of the standout characteristics of the CFS24NVC series is its versatility in operation. Whether it is a larger commercial space or a cozy residential area, these heaters can adapt their output to suit different environments. The VS30N model, for instance, provides a strong heating capacity, making it ideal for workshops or larger living spaces. The adjustable settings allow users to match the heater's performance with the current requirements, promoting energy efficiency and cost savings.

Furthermore, the CFS24NVC series employs advanced heating technologies that enhance performance. The inclusion of ceramic heating elements enables rapid heat distribution, ensuring that spaces are warmed up quickly. This technology not only improves efficiency but also enhances comfort by providing consistent warmth throughout the room without cold spots.

In terms of design, the CFS24NVC VS30N, B, C models prioritize user-friendliness. They come equipped with intuitive controls, allowing for easy adjustments to temperature and settings. Many users appreciate the digital displays which provide real-time feedback on performance and help monitor energy consumption.

Safety is also a core feature of the CFS24NVC series. The units are fitted with multiple safety mechanisms, including overheating protection and tip-over switches, which automatically power down the heater in case of accidents. This ensures peace of mind for users, making them suitable for use in families with children or pets.

Moreover, the CFS24NVC series is engineered with durability in mind. Constructed from high-quality materials, these heaters are built to withstand daily wear and tear, ensuring longevity in performance.

In conclusion, the Desa CFS24NVC VS30N, B, C series stands out in the heating market for its combination of versatility, advanced heating technologies, user-friendly design, and robust safety features. This series is an excellent choice for consumers looking for reliable, efficient heating solutions suitable for diverse applications.
Top Page Image Contents