Desa EFS33PR installation manual Troubleshooting, Observed Problem Possible Cause Remedy

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TROUBLESHOOTING

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

 

spark at ODS/pilot

 

tor cable

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

 

base panel.

 

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

 

7.

Ignitor electrode positioned wrong

7.

Replace pilot assembly

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

 

removed

 

 

5.

Depleted gas supply (propane/LP only)

5.

Contact local propane/LP gas company

 

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 19) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

causing pilot flame to go out. This prob-

 

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

the following:

 

Maintenance, page 19) or replace ODS/

 

 

 

A) Low gas pressure

 

pilot assembly

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

 

7.

Control valve damaged

7.

Replace control valve

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107172-01F

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASTable of Contents Safety InformationLog Base Assembly VSGF33NR Shown Product IdentificationProduct Features Local CodesUnpacking AIR for Combustion and VentilationProviding Adequate Ventilation Determining FRESH-AIR Flow for Heater LocationUnusually Tight Construction Confined and Unconfined SpaceVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Installation Installing HoodCheck GAS Type Electrical HookupInstallation Clearances Conventional Fireplace InstallationIncluded with Mantel Accessory Assembling and Attaching Optional Brass TrimPlacing Hearth Base Accessory Against Wall BUILT-IN Fireplace Installation Mantel Clearances for Built-In InstallationInstalling GAS Piping to Fireplace Location Installation Items NeededConnecting Equipment Shutoff Valve to Heater Control Gas ConnectionChecking GAS Connections Pressure Testing gas Supply Piping systemPressure Testing Fireplace Gas Connections Installing Logs Slide the grooves in the back of the rear log #3 againstLighting Instructions For Your Safety Read Before LightingOperating Fireplace Optional Remote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional Blower Operation Ghrcta Series OperationInspecting Burners Pilot Flame PatternFront Burner Flame Pattern Main BurnerLogs Cleaning MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Troubleshooting Observed Problem Possible Cause RemedyMaintenance, For Visit Com Wiring Diagram SpecificationsReplacement Parts Service HintsLOG Base Assembly EFS33NR, VSGF33NR4 Illustrated Parts BreakdownParts List FIREPLACE17 EFS33NR,VSGF33NR EFS33PR, VSGF33PR Fireplace EFS33NR, VSGF33NR EFS33PR, VSGF33PR KEY Part Number Description QTYAccessories Laminate Trim for Hearth or Mantel Corner Hearth BaseHardwood Hearth Base Receiver and HAND-HELD Remote Control KIT GHRC/CGHRC Series WALL-MOUNT Thermostat Switch GWMT1WALL-MOUNT ON/OFF Switch GWMS2 Not ShownOwners Registration Form Tape 107172-01F Warranty Information

EFS33PR specifications

Desa EFS33PR is an innovative electric fireplace solution designed to bring warmth and ambiance to modern living spaces. With its sleek design and advanced features, this unit stands out as a versatile and efficient heating appliance. One of the main highlights of the EFS33PR is its realistic flame effect, which utilizes cutting-edge LED technology to simulate the appearance of a glowing fire. This feature allows users to enjoy the visual appeal of a traditional fireplace without the mess, smoke, or maintenance associated with wood-burning units.

Another significant characteristic of the EFS33PR is its adjustable heat settings. The fireplace offers multiple heat output levels, allowing users to customize the warmth according to their preferences and the specific requirements of their space. This flexibility ensures efficient energy consumption, making the fireplace not only a stylish addition to home decor but also a practical heating solution.

The EFS33PR is designed with user convenience in mind. It comes equipped with a remote control, enabling users to operate the fireplace from the comfort of their sofa or bed. This added convenience is particularly appreciated during colder months when getting up to adjust settings may not be ideal. Additionally, the fireplace is equipped with a timer function, allowing users to set it to turn on or off after a specified duration.

Safety is another priority in the design of the Desa EFS33PR. The unit is built with overheat protection, ensuring that it operates within safe temperature limits. This feature provides peace of mind, especially in homes with pets or children, as it minimizes the risk of accidental burns or overheating.

The EFS33PR is also designed for easy installation. It can be mounted on the wall or placed in a corner, making it a versatile option for different room layouts. Its contemporary aesthetic is complemented by a range of color options, ensuring it can blend seamlessly into various interior styles.

In conclusion, the Desa EFS33PR electric fireplace combines modern technology, convenience, and safety features, making it an ideal choice for those seeking an efficient and stylish heating solution. Whether enhancing the decor of a living room or adding warmth to a bedroom, the EFS33PR offers a perfect blend of functionality and elegance.
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