Desa CGCF26PRA installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 19

OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel.

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace piezo ignitor

 

7.

Ignitor electrode positioned wrong

7.

Replace piezo ignitor

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

spark at ODS/pilot but no ignition

 

valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Depleted gas supply

5.

Contact local propane gas company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 17) or replace ODS/

 

 

 

 

pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas control

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Manual shutoff valve not fully open

3.

Fully open manual shut-off valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local propane gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

lem could be caused by one or both of

 

Maintenance, page 17) or replace ODS/

 

 

the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Control valve damaged

7.

Replace control valve

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Contents What to do if YOU Smell GAS VENT-FREE PROPANE/LP GAS Compact FireplaceVENT-FREE Propane Compact Fireplace Safety InformationLocal Codes Product FeaturesRemote Control Accessories Product IdentificationAssembling Hood AssemblyInstalling Log Assembling FireplaceConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining FRESH-AIR Flow for Fireplace Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Locating Fireplace InstallationInstallation Items Check GAS TypeDepth BUILT-IN Fireplace InstallationOptional Mantel Installation Mantel Clearances for BUILT-IN InstallationAssembling Brass Trim Brass trim shipped with mantel Attaching Wood Base to Solid Floor Connecting to GAS SupplyInstallation Items Needed Connecting Fireplace to GAS SupplyPressure Testing Fireplace Gas Connections Pressure Testing Gas Supply Piping SystemChecking GAS Connections Installing 9-Volt Battery in Hand- Held Remote Control Unit Installing ReceiverOperating Fireplace For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To Appliance Manual Lighting ProcedureOptional Remote Operation Inspecting Burners Cleaning and MaintenanceService Hints Replacement PartsSpecifications Technical ServiceObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Top CGCF26PRA Illustrated Parts BreakdownKEY Description QTY Parts ListAccessories Halco Enterprises Parts CentralsWarranty Information

CGCF26PRA specifications

Desa CGCF26PRA is a modern heater that combines advanced technology with user-friendly features to deliver efficient warmth for home and outdoor spaces. This product is particularly known for its reliability and performance as a convection heater.

One of the standout features of the Desa CGCF26PRA is its powerful 26,000 BTU output, enabling it to effectively heat large areas quickly. This makes it an ideal choice for both residential and commercial applications, especially during the colder months when efficient heating solutions are critical. The heater is designed to operate on liquid propane, which is both cost-effective and readily available, ensuring users can keep their environments comfortably warm without breaking the bank.

In terms of technology, the Desa CGCF26PRA is equipped with an electronic ignition system that provides a reliable start-up with the push of a button. This modern feature eliminates the need for matches or lighters, enhancing convenience and safety. Additionally, the heater is built with safety features such as a safety shut-off valve, which automatically turns off the gas supply in the event of a malfunction, ensuring peace of mind for users concerned about safety.

The design of the Desa CGCF26PRA facilitates easy mobility, thanks to its lightweight construction and integrated handle. It features a compact size that allows it to fit effortlessly in various spaces, whether it's a garage, workshop, or outdoor setting. The heater also has a versatile design that complements a wide range of environments without being an eyesore.

Furthermore, the heater operates quietly, which is an essential characteristic for maintaining a comfortable atmosphere without disruptive noise. Its durable construction ensures longevity, even when subjected to regular use in demanding conditions.

In conclusion, the Desa CGCF26PRA heater stands out for its robust heating capability, modern ignition technology, safety features, portability, and quiet operation. These characteristics make it an excellent investment for anyone in need of an effective heating solution for various settings and applications.
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