Desa VCGF30PR installation manual Troubleshooting, Observed Problem Possible Cause

Page 17

OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at ODS/pilot

1.Ignitor electrode not connected to igni- tor cable

2.Ignitor cable pinched or wet

3.Piezo ignitor nut is loose

4.Broken ignitor cable

5.Bad piezo ignitor

6.Ignitor electrode broken

7.Ignitor electrode positioned wrong

1.Reconnect ignitor cable

2.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3.Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel.

4.Replace ignitor cable

5.Replace piezo ignitor

6.Replace piezo ignitor

7.Replace piezo ignitor

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when installed

5.ODS/pilot is clogged

6.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Repeat igniting operation until air is removed

5.Clean ODS/pilot (see Cleaning and Maintenance, page 21) or replace ODS/ pilot assembly

6.Replace gas control

ODS/pilot lights but flame goes out when control knob is released

1.Control knob not fully pressed in

2.Control knob not pressed in long enough

3.Equipment shutoff valve not fully open

4.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob- lem could be caused by one or both of the following:

A)Low gas pressure

B)Dirty or partially clogged OD S/pilot

5.Thermocouple connection loose at con- trol valve

6.Thermocouple damaged

7.Control valve damaged

1.Press in control knob fully

2.After ODS/pilot lights, keep control knob pressed in 30 seconds

3.Fully open equipment shut-off valve

4.A) Contact local propane/LP gas company

B) Clean ODS/pilot (see Cleaning and Maintenance, page 21) or replace ODS/ pilot assembly

5.Hand tighten until snug, then tighten 1/4 turn more

6.Replace thermocouple

7.Replace control valve

www.desatech.com

Continued

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualUnvented PROPANE/LP GAS Fireplace Safety InformationProduct Identification Remote Control AccessoriesLocal Codes UnpackingAIR for Combustion and Ventilation Product FeaturesDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Fireplace Location Ventilation Air From Inside Ventilation AIRBuilding Ventilation Air From OutdoorsInstalling Deflector and Hood InstallationCheck GAS Type Electrical HookupConventional Fireplace Installation Installation ClearancesLocation of Nailing Flanges BUILT-IN Fireplace InstallationInstallation Items Needed Mantel Clearances for BUILT-IN InstallationInstalling GAS Piping to Fireplace Location Attaching Flexible Gas Lines Together Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Gas Connections Will create soot Installing LogsLighting Instructions For Your Safety Read Before LightingOperating Fireplace Optional Remote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional Blower Operation Inspecting BurnersPilot Flame Pattern Burner Primary AIR HolesObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Gas leak. See Warning statement Specifications Wiring Diagram Replacement PartsService Hints Technical ServiceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning and MaintenanceLogs Front Window GlassAccessories Receiver and HAND-HELD Remote Control KIT Ghrc Series Cleaning KIT CCKWALL-MOUNT Thermostat Switch GWMT1 WALL-MOUNT ON/OFF Switch GWMS2Remote Ready Catalytic Model VCGF30PR Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListFireplace VCGF30PR Parts List Warranty Information

VCGF30PR specifications

The Desa VCGF30PR is an advanced gas fireplace designed for both aesthetic appeal and functional efficiency. This model stands out in the market for its combination of modern technology, sleek design, and user-friendly features, making it an excellent choice for homeowners seeking an elegant heating solution.

One of the standout features of the VCGF30PR is its impressive heating capacity. Designed to warm spaces effectively, it can heat an area of around 1,200 square feet, making it ideal for living rooms, dens, and other large spaces in the home. The fireplace operates on natural gas or propane, providing flexibility depending on the homeowner's needs and preferences.

The unit boasts a stunning ceramic glass front, allowing for a clear view of the flames while minimizing heat loss. This design not only enhances the aesthetic appeal of the fireplace but also aids in energy efficiency. The use of advanced technology ensures that the flames are realistic and comforting, creating the perfect ambiance for any occasion.

One of the significant technological advancements in the VCGF30PR is its electronic ignition system. This feature enables quick and hassle-free startups with just the push of a button. The unit is also equipped with a built-in blower, which helps circulate warm air throughout the room, enhancing heating efficiency and comfort.

Safety is a priority with the Desa VCGF30PR. The fireplace includes a built-in safety shut-off valve that automatically cuts the gas supply in case of any irregularities, providing peace of mind for users. Additionally, it features a thermostat control, allowing homeowners to set their desired temperature for optimal comfort without constant monitoring.

The VCGF30PR also incorporates easy maintenance features. Its design allows for straightforward cleaning and upkeep, ensuring that it remains a captivating focal point in any home for years to come. The variety of finish options available—such as brushed nickel, black, or traditional bronze—allows homeowners to customize the look of their fireplace to match their interior décor.

In conclusion, the Desa VCGF30PR gas fireplace combines modern technology, safety features, and beautiful design elements, making it a remarkable addition to any home. With its efficient heating capabilities, user-friendly operation, and elegant appearance, it promises both comfort and style for years to come.
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