TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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Fireplace produces a clicking/ | 1. Metal expanding while heat- | 1. | This is common with most | ||
ticking noise just after burner is |
| ing or contracting while cool- |
| fireplaces. If noise is excessive, | |
lit or shut off |
| ing |
| contact qualified service person | |
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Fireplace produces unwanted | 1. Fireplace burning vapors | 1. | Ventilate room. Stop using | ||
odors |
| from paint, hair spray, glues, |
| odor causing products while | |
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| etc. (See IMPORTANT state- |
| fireplace is running | |
| 2. | ment above) | 2. | Contact local propane/LP | |
| For propane/LP gas, low fuel | ||||
| 3. | supply | 3. | supplier | |
| Gas leak. See Warning | Locate and correct all leaks (see | |||
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| statement at top of page |
| Gas Line | |
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Gas odor even when control knob | 1. Gas leak. See Warning | 1. | Locate and correct all leaks (see | ||
is in OFF position | 2. | statement at top of page | 2. | Gas Line | |
| Control valve defective | Replace control valve |
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Gas odor during combustion | 1. Foreign matter between con- | 1. | Take apart gas tubing and | ||
| 2. | trol valve and burner | 2. | remove foreign matter | |
| Gas leak. See Warning | Locate and correct all leaks (see | |||
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| statement at top of page |
| Gas Line |
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Dark residue on logs or inside | 1. Improper log placement | 1. | Properly locate logs (see log | ||
of fireplace | 2. | Air holes at burner inlet | 2. | placement sections on page 12) | |
| Clean out air holes at burner | ||||
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| blocked |
| inlets. Periodically repeat as | |
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| needed | |
| 3. | Burner flame holes blocked | 3. | Remove blockage or replace | |
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| burner | |
| 4. | Improper venting or excessive | 4. | Have the vent system inspect- | |
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| blockage |
| ed, including the termination | |
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| cap. Remove any restrictions | |
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| or obstruction | |
| 5. | Excessive amounts of embers | 5. | Clear excess embers until a | |
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| and pan material |
| minimum gap of 1/2" remains | |
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| under the grate |
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