Desa VMH10TPB installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 29

TROUBLESHOOTING

29

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug fireplace and let cool before servicing. Only a qualified ser- vice person should service and repair fireplace.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

 

spark at ODS/pilot

 

tor cable

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

3.

Broken ignitor cable

3.

Replace ignitor cable

 

 

4.

Bad piezo ignitor

4.

Replace piezo ignitor

 

 

5.

Ignitor electrode positioned wrong

5.

Replace pilot assembly

 

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

 

removed

 

 

5.

Depleted gas supply (propane/LP only)

5.

Contact local propane/LP gas company

 

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 28) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Safety interlock system has been

3.

Wait one minute for safety interlock sys-

 

 

 

triggered

 

tem to reset. Repeat ignition operation

 

 

4.

Equipment shutoff valve not fully open

4.

Fully open equipment shutoff valve

 

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local natural or propane/LP

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

causing pilot flame to go out. This prob-

 

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

the following:

 

Maintenance, page 28) or replace ODS/

 

 

 

A) Low gas pressure

 

pilot assembly

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

6.

Thermocouple connection loose at con-

6.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

7.

Thermocouple damaged

7.

Replace pilot assembly

 

 

8.

Control valve damaged

8.

Replace control valve

For morevisit www..com

107032

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualSafety Information Table of ContentsVent-Free Compact Classic Hearth Fireplace Product IdentificationProduct Features Optional Remote Control AccessoriesLocal Codes UnpackingAssembling Fireplace AssemblyDetermining FRESH-AIR Flow for Fireplace Location AIR for Combustion and VentilationProviding Adequate Ventilation Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors InstallationCheck GAS Type Installation ItemsFireplace Clearances Minimum Clearance to Combustible MaterialsRough Opening for Installing in Wall BUILT-IN Fireplace InstallationMantel Clearances for Built-In Installation Optional Mantel InstallationAssembling Brass Trim Brass trim shipped with mantel Removing Upper Louver Assembly and Branch SupportInstalling Blower Accessory Valve cover shield. see Figure For Built-In InstallationExtension Cord Removing Upper Louver AssemblyRemoving Valve Cover Shield Installing Blower AssemblyValve Cover Shield Switch PlateScrew Attaching Wood Base to Solid Floor Connecting to GAS SupplyInstallation Items Needed Connecting Equipment Shutoff Valve to Heater ControlChecking GAS Connections Pressure Testing gas Supply Piping systemInstalling Receiver Optional Wireless HAND-HELD Remote Control AccessoriesPressure Testing Fireplace Gas Connections Optional Wall Mounted Thermostat GWMT1 Installing 9-Volt Battery in Hand-Held Remote Control UnitBack View of Thermostat Base Installing LOG SET and ScreenLighting Instructions Operating FireplaceREMOTE-READY Models For Your Safety Read Before Lighting Manual Lighting ProcedureTo Turn OFF GAS to Appliance Thermostat Control OperationPropane/LPGasPilot Natural Gas Pilot GWMT1 Wall Mounted Thermostat Optional Optional Remote OperationThermostat Control Operation Ghrcta Series OperationInspecting Burners GWMS2 Wall Mounted Switch OptionalBurner Flame Pattern Pilot Flame PatternCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceLOG SET CabinetObserved Problem Possible Cause Remedy TroubleshootingRemedy Observed Problem Possible CauseGas leak. See Warning statement Service Hints SpecificationsTechnical Service When Gas Pressure Is Too LowParts Under Warranty Replacement Parts Wiring DiagramParts not Under Warranty Remote-Ready Models OnlyTHERMOSTAT-CONTROLLED Models VMH10TPB, VMH10TNB Illustrated Parts BreakdownTHERMOSTAT-CONTROLLED Models Parts ListREMOTE-READY Models Parts List Accessories WALL-MOUNT Thermostat Switch GWMT1 Cleaning KIT GCKWALL-MOUNT ON/OFF Switch GWMS2 Receiver and HAND-HELD Remote Control KIT GhrcFor . .com Owners Registration Form Postage Required 107032 Limited Warranty VENT-FREE Compact Classic Hearth Fireplace Warranty Information

VMH10TPB specifications

Desa VMH10TPB is a cutting-edge heating solution designed for both residential and commercial applications. This innovative unit is known for its efficiency, advanced technology, and user-friendly features, making it a top choice for consumers looking for reliable heating options.

One of the standout features of the Desa VMH10TPB is its impressive heating capacity. With a maximum output of 10,000 BTUs, this unit is capable of heating spaces effectively, ensuring comfort during the colder months. It is particularly well-suited for areas up to 1,000 square feet, making it ideal for large living rooms, garages, or even small workshops.

The VMH10TPB incorporates advanced infrared heating technology, which provides a more efficient and effective heating experience compared to conventional heaters. Infrared heating warms objects and people directly, rather than just the air, resulting in immediate comfort without the need to wait for the room temperature to rise. This technology also means lower energy costs, as the unit operates at a higher efficiency rate.

Another key characteristic of the Desa VMH10TPB is its ease of use. The unit features a straightforward control panel that allows users to set their preferred temperature with precision. Additionally, it comes with a remote control, providing the convenience of adjusting settings from a distance. This feature is particularly beneficial for those who want to maintain control without having to get up repeatedly.

In terms of safety, the VMH10TPB is equipped with multiple safety features, including an automatic shut-off function and overheating protection. This ensures peace of mind for users, especially in households with children or pets. The durable construction of the unit also adds to its longevity, making it a wise investment for any property owner.

The sleek design of the Desa VMH10TPB allows it to blend seamlessly into various decor styles, whether modern or traditional. Its compact size makes it easy to install and relocate, providing flexibility in heating arrangements.

In conclusion, the Desa VMH10TPB is a powerful and efficient heating solution that combines advanced heating technology with user-friendly features and robust safety measures. With its high output capacity, infrared heating efficiency, and thoughtful design, it is a standout choice for anyone in need of reliable and effective heating.
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