Enviro 50-1033 owner manual Trouble Shooting, Problem Possible Cause Solution

Page 38

Trouble Shooting

Problem

Possible Cause

Solution

 

 

 

The main burner does not

The gas valve may not be on.

• Check that the gas control knob is in the “ON” position.

ignite when called for.

 

 

Thermostat is not calling for

• Adjust the thermostat several degrees above ambient

 

 

heat.

temperature.

 

 

 

 

Problem with gas valve.

• Use a DC voltmeter to measure the voltage across the

 

 

TPTH and TP terminals. Main operator voltage: Open

 

 

circuit ≥ 325mV Closed circuit ≥ 100mV

 

 

• If voltage is not present, check the control circuit for

 

 

proper operation.

 

 

• If proper control system voltage is present, replace the

 

 

gas control.

 

 

 

Spark will not light the pilot

Defective piezo ignitor.

• Check connections to ignitor.

after repeatedly pressing the

 

• If ignitor connections are good but no spark, replace

spark ignitor.

 

ignitor.

 

 

 

 

Broken spark electrode.

• Check for broken ceramic insulation, replace electrode if

 

 

broken.

 

 

 

 

Misaligned spark electrode.

• If spark is not arcing from electrode to pilot, loosen the

 

 

screws on the pilot base adjust and tighten.

 

 

 

Pilot will not remain lit.

Problem with thermocouple

• Check for proper connection of the thermocouple to the

 

circuit.

rear of the valve. If loose, fully tighten.

 

 

• Check pilot for full flame impingement around

 

 

thermocouple. If flame is too small, check gas pressure,

 

 

adjust pilot rate screw, check pilot head for damage.

 

 

• Check thermocouple voltage at valve. It must be greater

 

 

than 5 mV. If low, replace thermocouple.

 

 

 

 

Air in gas line (pilot dies while

• Bleed line.

 

knob is depressed).

• Check gas line pressure.

 

 

• Contact dealer.

 

 

 

Burners will not remain lit.

Problem with thermopile

• Check gas line pressure .

 

circuit.

• Check for flame impingement on thermopile. If low, see

 

 

“Pilot will not remain lit”.

 

 

• Check thermopile for minimum of 300 mV when burner is

 

 

switched on.

 

 

• Check wiring to thermostat for breaks.

 

 

 

Flame lifting

Leak in vent pipe

• Check for leaks in vent connections.

 

 

 

 

Improper vent configuration

• Check vent configuration with manual.

 

 

 

 

Terminal may be recirculating

• Check to see if terminal is on correctly.

 

flue gases

• May need to install high wind termination cap.

 

 

• Contact dealer.

 

 

 

Glass fogs up

Normal Condition: after the appliance warms up the glass will clear.

 

**Due to additives in gas, glass may get hazy during operation** Clean as needed.

 

 

 

Blue Flames

Normal during start up: flames will yellow as the fireplace heats up.

 

 

 

Flames are burning “dirty” or

Flame impingement

• Check log positioning.

sooting

 

• Increase primary air by opening the venturi shutter and/

 

 

or by opening the vent restrictor.

 

 

See also “Burners will not remain lit.”

 

 

 

Remote control doesn’t work

Problem with the remote

• One or more of the batteries are dead. See remote

 

 

control instructions.

 

 

 

 

Problem with fireplace

• The on/off switch is turned to OFF.

 

 

• The gas control valve is turned to PILOT or OFF.

 

 

• The pilot has gone out.

 

 

 

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Contents Installer ConsumerSafety Precautions GeneralTable of Contents Rear Vent DV Codes And ApprovalsTOP Vent DV Specifications Westport Exterior DimensionsFor Your Safetyread Before Operating Operating InstructionsNatural Gas Propane Venturi Setting Component Sound & Reason Maintenance And Service Electronic Ignition Module LocationTo Replace Handles for Removing DoorKit Parts List Conversion Kit InstallationVenturi adjustment piece welded to the burner venturi tube Rotate the screw clockwiseInitial Installation Qualified Installers onlyRound Support Vent Termination Restrictions Installation Instructions KIT ComponentsInstallation of Fireplace Horizontal Vent Kit Manufacturer Trade Name Nominal Sizes4DSC Vent Configurations and Restrictor Settings 51mm at top, 11⁄2 38mm at sides, 11⁄2 38mm at Bottom Twist-Lock ConnectionTermination Support box up through the roof line. Galvanized Pipe and elbows may be utilized in the attic, asOver 18/12 to 20/12 Over 20/12 to 21/12 Follow installation steps 1 & 2 under Initial Do not interfere with the structural integrity of the walls 33a-2002 Test Methods and the Resulting ITS Firebox Top Corner Installation Installation for Top Vented Horizontal TerminationCanadian Installations InstallationWiring Diagram A. InstallationsVenting of a Fireplace Fitted with the Drafthood Adaptor Spillage TestOptional Finishing Automatic Safety Shut DownSpill Switch Replacement GAS Line Connection To Test Valve PressuresWire Size Max. Length Wiring Diagram For Fan ControlSecondary Installation Optional Blower Fan InstallationComplete Log Placement Log Placement with Rock Wool Brick panel bracket, slots shown Trouble Shooting Problem Possible Cause SolutionParts List Cast Reference Part Description Part NumberEGWP-505PG EGWP-501PG Parts Diagram Cast Parts List Components Parts List Components Parts Diagram Components Warranty To the DealerWarranty Installation Data Sheet

50-1033 specifications

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