WARRANTY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our door. Regency Industries Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a Regency Product.
The Warranty: Lifetime
Covered under the agreement are the following components:
Firebox, ceramic baffle, convector airmate, castings, ashdrawer, glass (thermal breakage) and all gold plating (against defective manufacture).
The above will be covered for parts and labour for the first five years and parts only thereafter.
Electrical components such as blowers and switches are covered for one year from the date of purchase.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at Regency's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
Exclusions:
This limited Lifetime Warranty does not extend to include paint, door or glass gasketing, firebrick or trim. It does not cover installation and operational related problems such as
It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type of unit and part or parts requested.
Regency Freestanding Woodstove | 27 |