ROUBLE HOOTING
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In | |
some cases, these installation errors may be mistaken for defects. If you experience any faults, please check this Trouble | |
Shooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in installation, please call our | |
| Customer Service Center at the |
| number printed on your parts list insert sheet. |
Warning: Before servicing or cleaning unit, Switch power off at Service panel and lock service disconnecting | |
means to prevent power from being switched on accidentally. When the service disconnecting means cannot | |
| be locked, securely fasten a |
Trouble | prominent warning device, such as a tag, to the service panel. |
Suggested Remedy | |
1. If fan does not start: | 1.Check main and branch circuit fuses or circuit breakers. |
| 2.Check line wire connections to fan and switch wire connections in switch housing. |
| CAUTION: Make sure main power is turned off. |
| 3.Make sure forward/reverse switch is firmly in up or down position. Fan will not operate when |
| switch is in the middle. |
| 4.Make sure that shipping stabilizer tabs have been removed from motor. |
2. If fan sounds noisy: | 1.Check to make sure all screws in motor housing are snug (not over tightened). |
2.Check to make sure the screws which attach the fan blade holder to the motor are tight. | |
| 3.Check to make sure wire nut connectors in switch housing are not rattling against each other or |
| against the interior wall of the switch housing. |
| CAUTION: Make sure main power is turned off before entering switch housing. |
| 4.If using an optional Ceiling Fan Light Kit, check to be sure the screws securing the glassware are |
| finger tight. Check to be sure light bulb is tight in socket and not touching glass shade(s). If vibra- |
| tion persists from glass, remove glass and install a 1/4" wide rubber band on glass neck to act as |
| an insulator. Replace glass and tighten screws against rubber band. |
| 5.Some fan motors are sensitive to signals from Solid State variable speed controls. |
| DO NOT USE a Solid State variable speed control. |
| 6.Allow |
| this period. |
3. If fan wobbles: | 1.Make sure that the ridge of the canopy engages the notch in the downrod ball. (See illustration in |
Step #6 of Downrod Mount installation). | |
| 2.Check that all blades are screwed firmly into blade holders. |
| 3.Check that all blade holders are tightened securely to motor. |
| 4.Make sure that canopy and mounting bracket are tightened securely to ceiling junction box and |
| junction box is mounted firmly to ceiling joist. |
| 5.Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting |
| a point on the ceiling above the tip of one of the blades. Measure this distance from blade tip to |
| ceilng. Keeping measure within 1/8", rotate the fan until the next blade is positioned for measure- |
| ment. Repeat for each blade. If all blade levels are not equal, you can adjust blade levels by the fol- |
| lowing procedure. To adjust a blade tip down, insert a washer (not supplied) between the blade and |
| blade holder at the screw closest to the motor. To adjust a blade tip up, insert washer (not supplied) |
| between the blade and blade holder at the two screws farthest from the motor. Reverse the posi- |
| tion of the washer if blades mount from top of blade. |
| 6.If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistrib- |
| ute the weight and possibly result in smoother operation. |
4. If light does not work: | 1.Check blue wire from fan to make sure it is connected to hot wire from house. |
2.Check for loose or disconnected wires in fan switch housing. | |
| 3.Check for loose or disconnected wires in light kit. |
4.Check for faulty light bulbs.
CAUTION: Make sure main power is turned off before entering switch housing.
Customer Service Center:
740 S.W. Loop 820, Suite 110
Fort Worth, Texas 76115