
airCleanerOG.qxp_AirFilter_English 1/20/14 12:05 PM Page 13
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| TROUBLE SHOOTING | ||
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ELAP15, ELAP30, ELAP40, ELAP45 |
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| Occurrence |
| Possible causes / solution |
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| Can I wash my filter? |
| No, the filters that come with the unit will be ruined by water. Replace with new |
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| washable filter. (ELAP45 filters are washable.) |
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| Can I vacuum my filter? |
| No, vacuuming will spread the dust back into the air. Replace with new filter. (ELAP45 |
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| Washable |
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| There is an odor coming |
| The unit has been concealed in a tightly wrapped package of corrugated cardboard |
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| from my new unit. |
| and plastic. It may give off an odor; this should wear off in several days. |
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| Will this clean a bigger area |
| CADR ratings are provided from a controlled testing environment, if that environment |
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| than what it is rated for? |
| changes, it can affect the performance. If you have a slightly larger room than what the |
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| CADR rating is, it will help improve the air, but take longer. |
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| Where should I place |
| Allow proper air circulation around the sides and in front of the unit. If there |
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| the unit? |
| are doors or hallways it may reduce the airflow. |
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| The AIR QUALITY light |
| • Clear the sensor with a vacuum cleaner, as it may be blocked or clogged. |
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| is orange or red, but the |
| • Sometimes a can of compressed air may unclog the dust in the sensor. |
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| air seems clean. |
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| You can see dust in the air |
| The unit will capture most dust and particles, however with opening doors, windows, |
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| or on my furniture. |
| central HVAC etc., there may still be some level of dust that you can see. |
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| There is nothing holding the |
| The filters are meant to rest inside the unit. Once the unit is turned on, the force of air |
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| filters in place. |
| pulled through the machine will create a tight seal of the filters. |
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| I can hear revving of the |
| This is normal, especially at night when all environmental sounds are quiet, you may |
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| fan motor. |
| hear the motor running in repetition. |
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| The unit has stopped |
| • Make sure the air quality sensor is not blocked or clogged. |
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| removing odors effectively, |
| • Move the unit closer to the offending odors. |
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| or is emitting an odor. |
| • Replace filters more frequently. They may have reached their capacity to absorb |
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| pollutants. |
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| The CHECK FILTER |
| Press the RESET FILTER button by gently inserting a |
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| indicator remains lit after |
| RESET FILTER button hole. Hold for |
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| replacing the HEPA filter. |
| unit has been reset. |
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| Can I turn off the sleep |
| No, but you can manually push to the fan speed you prefer which will stay at that |
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| mode? |
| speed until you change it. |
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| Unit makes a ticking sound. |
| This is due to PlasmaWave® technology, it may come and go, but as long as the |
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| PlasmaWave® light is on, the function is working. |
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| The remote control |
| • Make sure the remote control battery is inserted correctly. |
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| does not work. |
| • Replace a |
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| • Make sure that the remote control has a clear line of sight to the air cleaner. |
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| The air quality light is white, |
| • Make sure the sensor is not blocked or clogged. |
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| but there is still dust/odor. |
| • Replace the filter. |
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| The unit is running on high |
| • Clear the sensor with a vacuum cleaner, as it may be blocked or clogged. |
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| all the time. |
| • Sometimes a can of compressed air may unclog the dust in the sensor. |
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| The CHECK FILTER |
| Press the RESET FILTER button by gently inserting a |
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| indicator remains lit after |
| RESET FILTER button hole. Hold for |
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| replacing the Filter Cassette. |
| indicate the unit has been reset. |
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| Electrolux Customer Service |
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