XM Radio Messages
The following messages may appear while using XM radio.
❑CHECK ANTENNA
The XM antenna is not properly connected to the Mini-Tuner Dock. Check the connection. Check the antenna cable for damage.
❑UPDATING
XM is updating your Mini-Tuner with the latest encryption code. Simply wait a few seconds until the update is done. OR, You may be attempting to tune to a channel that is blocked or that you cannot receive with your subscription package. To receive that channel, contact XM Satellite Radio.
❑NO SIGNAL
The XM Mini-Tuner can not receive the satellite sig- nal. Check the XM antenna for obstructions to the southern sky. Check the antenna positioning with the Antenna Aiming feature.
❑LOADING
The AV receiver is tuning or decoding audio or text data. Please wait. If this occurs often, check the XM antenna position with the Antenna Aiming feature.
❑OFF AIR
The XM channel you selected is not currently broad- casting. Select another channel.
❑UPGRADE XM TUNER
The connected XM CNP-1000 is incompatible. The AV receiver features advanced technology that is designed for use with the XM Mini-Tuner. Contact XM Listener Care and ask about upgrading your XM CNP-1000 to an XM Mini-Tuner. Have the AV receiver’s model name and CNP-1000 XM ID num- ber ready beforehand, and explain that the AV receiver is displaying the message “Upgrade XM Tuner.” If you already have an XM Mini-Tuner con- nected and you see this message, turn off the AV receiver, make sure the XM Mini-Tuner is properly seated in the Mini-Tuner Dock, and then turn the AV receiver back on again. If the message reappears,
contact XM Listener Care and explain the issue that you’re experiencing and the corrective actions you’ve tried.
❑CHECK XM TUNER
The AV receiver is having difficulty communicating with the XM Mini-Tuner module. Make sure the XM Mini-Tuner is properly seated in the Mini-Tuner Dock. And make sure the Mini-Tuner Dock cable is properly connected to the AV receiver and is not damaged. If the issue persists, contact XM Listener Care. Have the AV receiver’s model name ready beforehand, and explain the issue that you’re experi- encing and the corrective actions you’ve tried.
❑Unavailable Channel
You may be attempting to select a channel that is unavailable or has changed to a different channel number. Check xmradio.com for the latest channel listing.
XM Listener Care phone number:
US: 1-800-967-2346
Canada: 1-877-438-9677
