Redring HOW to Maintain Your Active 350S Shower, What to do if Things GO Wrong, Self Help

HOW TO MAINTAIN YOUR ACTIVE 350S SHOWER

It is recommended that the shower unit and hose etc. be cleaned using a soft cloth and that the use of abrasive or solvent cleaning fluid be avoided.

We recommend that before any cleaning, the isolating switch be turned off, thus avoiding accidentally switching on the shower.

WARNING: IN ORDER TO MAINTAIN THE PERFORMANCE OF YOUR SHOWER,

YOU MUST CLEAN THE SHOWER HANDSET REGULARLY

All water contains particles of lime, which build up in the shower handset and unit reducing the performance.

It is therefore important to clean the shower handset by simply rubbing the rubber nozzles.

NOTE: After use it is normal for some water to drip from the shower handset for a few moments. This inhibits scale build-up over prolonged use.

WHAT TO DO IF THINGS GO WRONG (1)

SELF HELP

If the shower is unsatisfactory, make the following checks before calling out the contractor. Any one of these adjustments could restore the performance.

The shower cycles	The shower temperature is set too hot causing the thermal cut-out (safety
from HOT to COLD	device) to operate.
	Turn inner knob “B” anti-clockwise in the direction of the “blue arrows” to
	increase water flow.
	Slowly increase the water temperature by turning inner knob “B” clockwise in
	the direction of the “red arrows” until a comfortable showering temperature has
	been reached.
	You MUST WAIT approximately 20 seconds for each adjustment to affect the
	water temperature.
	“ (medium)” setting may need to be selected.
Water too HOT	Increase water flow by adjusting inner knob “B” anti-clockwise (direction of the
	“blue arrows”).
	“ (medium)” setting may need to be selected.
	Increase pressure to water supply e.g. fully open service valve or stop cock.
	Check hose is not kinked restricting the water flow.
	Clean shower handset.
Water too COLD	Check power is on by neon being illuminated.
	Decrease water flow by adjusting inner knob “B” clockwise (direction of the “red
	arrows”). “ (high)” setting may need to be selected.
	Select inner or outer only handset spray pattern.
Spray pattern poor	Clean the shower handset.
Water takes longer	Thermal cut-out has operated after previous use
to heat up	(automatically resets when unit cools down)
	“ (high)” setting may need to be selected.
Water goes cold	Check neon light is on.
while using	Check water pressure has not fallen so far as to let pressure switch cut out,
shower	e.g. Another tap drawing water off.
	Raise position of shower handset.
Water continues to	This is normal.
flow when	The shower includes a shutdown feature that means the water will continue to
“ (stop)” selected	flow for up to 7 seconds after “ (stop)” has been selected.
Broken parts	Please contact our spares department on 08709 000420 (UK only).
	Fitting instructions are provided with most spares

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