Reliance Water Heaters 317775-000 Unplug the ignitor assembly plug from the control. Check

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TROUBLESHOOTING GUIDELINES

WATER HEATER CONTROL

TROUBLE SHOOTING

Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERAL SAFETY INFORMATION section first.

INTELLI-VENT TROUBLESHOOTING CHART - USER CONTROL

 

#

LED STATUS

PROBLEM

 

SOLUTION

 

15

B C D E F

The self-diagnostic test determined resistance

1.

Turn off power to the water heater.

 

 

of the black resistor wire on ignitor assembly

2.

Unplug the ignitor assembly plug from the control. Check

 

 

 

plug is not within tolerance.

 

 

 

 

the resistance of the black resistor wire between pins

 

 

 

 

 

 

 

 

 

 

3 & 4 with an ohm meter. 2.1 If the reading taken is more

 

 

 

 

 

than 100,000 (50,000 for data code before 0616; 70,000

 

 

 

 

 

for data code 0617 through 0709) ohms replace the ignitor

 

 

 

 

 

assembly. 2.2 If the reading taken is less than 100,000

 

 

 

 

 

(50,000 for data code before 0616; 70,000 for data code

 

 

 

 

 

0617 through 0709) ohms replace Intelli-Vent™ control.

 

16

B C D E F

Air pressure switch circuit is opening

1.

Ensure air pressure switch hose is not kinked or clogged;

 

 

repeatedly during one heating cycle. May be

 

ensure the blower housing is clear of any condensation.

 

 

 

caused by air pressure switch and/or the vent

2.

Check vent temperature limit switch - if it is determined

 

 

 

temperature limit switch (these two switches

 

 

 

are wired together in a “series” circuit).

 

that the vent temperature limit switch is opening its

 

 

 

 

 

contacts at normal operating temperatures during heating

 

 

 

 

 

cycle - replace the vent temperature limit switch.

 

 

 

 

3.

Ensure water heater is not over-firing. 3.1 Check burner

 

 

 

 

 

orifice size and ensure the correct orifice is installed;

 

 

 

 

 

replace as necessary. 3.2 Check manifold gas pressure

 

 

 

 

 

and ensure it is within 0.3” W.C. (75 Pa) of listed rating on

 

 

 

 

 

Intelli-Vent™ control valve. Manifold gas pressure is

 

 

 

 

 

non-adjustable, if manifold gas pressure is off by more

 

 

 

 

 

than 0.3” W.C. (75 Pa), replace the Intelli-Vent™ control.

 

 

 

 

4.

Ensure condensate lines are not obstructed. Check and

 

 

 

 

 

clear all condensate lines including the floor condensate

 

 

 

 

 

drain line.

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Whenever maintenance adjustment or service is required Power Vented GAS Models W/HOT Surface IgnitionPrinted 317775-000Approvals Safe INSTALLATION, USE and ServiceImportant Definitions General Safety Information General Safety Information Introduction Table of ContentsApproved Carbon Monoxide Detectors Installation of Carbon Monoxide DetectorsSignage ExemptionsReplacement Parts and Deliming Products Typical InstallationElbow Access Door Condensate Hose and Drain PAN Mixing Valves Rough-In-Dimensions ROUGH-IN-DIMENSIONSCapacity and Gas and Electrical Characteristics Recovery capacity based on 90% thermal efficiencyFacts to Consider About the Location Locating the NEW Water HeaterAir REQUIREMENTs Insulation BlanketsConfined Space Unconfined SpaceFresh Air Openings For Confined Spaces Outdoor Air Through Two OpeningsOutdoor AIR Through TWO Vertical Ducts Outdoor AIR Through TWO Horizontal DuctsAIR from Other Indoor Spaces Chemical Vapor Corrosion Installing the NEW Water HeaterWater Piping Space Heating and Potable Water SystemThermal Expansion Temperature-Pressure Relief ValveValve and Pipe Insulation if supplied Contact qualified installer or service agency High Altitude InstallationGas Piping Filling the Water Heater Sediment TrapsPer square inch 3.5 kPa Venting Vent Pipe AssemblyVent Pipe Termination Termination Clearances Sidewall Power VentCondensate Planning the Vent SystemBreathing Hazard Carbon Monoxide Gas Installation of Vent System Blower Assembly InstallationVent Terminal INSTALLATION, Sidewall Chisel an opening approximately one half inch 1.3 cm larger Power Vent Wiring Schematic FigureThan the marked circle Pointed in the correct position, see FigureInstallation of Vertical Vent System Installation of Vent SYSTEM, SidewallVent attenuation assembly Flexible tubing Instruction sheet Vent Attenuation Assembly InstallationVertical VAA Installations Recommended Inch vent Vertical VAA Installations Recommended BRUSH* Size for Primer Cement Applications Vent Pipe PreparationStep E Step BStep F Step GDo not try to light the burner by hand Power Before ServicingWhat to do if YOU Smell GAS Do not TRY to Light the Burner by HandTemperature Indicators Temperature Adjustment Buttons Temperature RegulationDisplay D E FStart UP Conditions For Your InformationOperational Conditions Anode ROD Inspection Periodic MaintenanceKeep hands clear of drain Temperature-Pressure Relief Valve TestTo Flush the Water Heater Storage Tank Open the water heater drain valve to flush the storage tankLeakage Checkpoints ServiceTrouble Shooting Troubleshooting GuidelinesTurn off power to the water heater Ensure the flame sensor is clean use ultra fine steelAssembly if damaged or defective Unplug ignitor assembly plug from control. Check resistanceResistance of the black resistor wire between pins Unplug the ignitor assembly plug from the control. CheckAssembly .2 If the reading taken is less than 100,000 Check vent temperature limit switch if it is determinedTroubleshooting Guidelines Limited Warranty

317775-000, HE50 76N Series 100 specifications

The Reliance Water Heaters HE50 76N Series 100,317775-000 is a remarkable product tailored to meet the increasingly demanding needs of modern households. Known for its reliability and efficiency, this water heater stands out in both functionality and design, making it a preferred choice for many homeowners.

One of the primary features of the HE50 76N series is its impressive 50-gallon capacity, which provides ample hot water for various domestic tasks such as bathing, cooking, and cleaning. This generous size makes it suitable for medium to large families, ensuring that you can enjoy hot water when you need it most without any disruptions.

The heater is equipped with an Energy Factor (EF) rating that reflects its efficiency in converting energy into hot water. Designed for optimal energy savings, the HE50 76N series features advanced insulation that minimizes heat loss, thus reducing energy bills and promoting sustainability. The insulation also contributes to maintaining a consistent water temperature, ensuring comfort and convenience.

One of the standout technologies integrated into this model is the use of a powerful heating element, which rapidly heats the water. This system ensures quick recovery times, allowing for uninterrupted hot water supply even during peak usage. Additionally, the HE50 76N is equipped with a thermostat that enables users to easily adjust the temperature settings according to their preference, enhancing user control and safety.

Reliance has also prioritized durability and longevity in the design of the HE50 76N series. With a corrosion-resistant tank and protective coatings, this water heater is built to withstand the rigors of daily use and resist the elements that typically contribute to wear and tear. The anode rod included in the tank provides extra protection against rust and helps prolong the lifespan of the heater.

Another significant characteristic of the HE50 76N series is its user-friendly interface. With straightforward controls and clear indicators, it makes operation simple for all users. Furthermore, installation is hassle-free, with standard connections that allow for easy integration into existing setups.

In summary, the Reliance Water Heaters HE50 76N Series 100,317775-000 combines efficiency, capacity, technology, and user-friendliness, making it one of the most reliable options on the market. With its emphasis on energy savings and durability, this water heater is designed to support the modern household while providing peace of mind and comfort.
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