Desa 5511 Troubleshooting Guide, Technical Service, No Service Parts Available for this Product

Page 4

TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

 

Light will not

1.

Light switch is turned off.

come on.

2. Halogen lamp is loose or burned

 

 

out.

 

3.

Fuse is blown or circuit breaker is

 

 

turned off.

 

4.

Daylight turn-off is in effect (Recheck

 

 

after dark).

 

5.

Incorrect circuit wiring, if this is a new

 

 

installation.

 

6.

Not aimed correctly (Re-aim the

 

 

sensor to cover desired area).

 

 

Light comes on

1. Light Control may be installed in a

in daylight.

 

relatively dark location.

 

2.

Light Control is in TEST (Select 1, 5

 

 

or 10 minutes for AUTO time).

 

 

Light comes on

1. Light Control's sensor may be detect-

for no apparent

 

ing small animals, swaying trees, or

reason.

 

automobile traffic (Re-aim sensor).

 

2.

Sensitivity is set too high (Reduce

 

 

sensitivity).

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

Light stays on

1. The halogen lamp is positioned too

continuously.

 

close to the Light Control's sensor or

 

 

pointed at nearby objects that cause

 

 

heat to trigger the sensor (Reposition

 

 

the lamp away from the sensor or

 

 

nearby objects).

 

2.

LightControl'ssensorispointedtoward

 

 

a heat source like an air vent, dryer

 

 

vent,orbrightly-paintedheat-reflective

 

 

surface (Reposition sensor).

 

3.

On-time set too high (Reduce Time

 

 

setting).

 

 

 

Light flashes

1.

Heat or light from the halogen lamp

on and off.

 

may be turning the Light Control on

 

 

and off (Reposition the lamp away

 

 

from the sensor).

 

2.

Heat being reflected from other

 

 

objects may be affecting the Light

 

 

Control (Re-aim sensor).

 

3.

Light Control is in the TEST mode

 

 

and warming up (Flashing is normal

 

 

under these conditions).

 

 

 

TECHNICAL SERVICE

Please call 1-800-858-8501 (English speaking only) for assistance before returning

product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

DESA Specialty Products

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

90 DAY LIMITED WARRANTY

This is a “Limited Warranty” which gives you specifi c legal rights. You may also have other rights which vary from state to state or province to province.

For a period of 90 days from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend- able items are not covered by this warranty. Unauthorized service or modifi cation of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

4

598-1310-00

Image 4
Contents Mode Switching Summary Compact 150 Watt Motion Sensing HalogenOperation RequirementsInstallation Bulb Installation and RelampingWire the Light Control Mount the Light ControlTest and Adjustment SpecificationsMaximum Range Least SensitiveTroubleshooting Guide Technical ServiceNo Service Parts Available for this Product DAY Limited WarrantyLuz Halógena Compacta Detectora de Movimiento de 150 Vatios FuncionamientoRequisitos Resumen de las modalidades del interruptorInstalacion Instalación Y Cambio DE BombillaConecte EL Control DE LUZ Instale EL Control DE LUZPrueba Y Ajuste EspecificacionesAlcance Máximo De CoberturaGuia DE Investigacion DE Averias Servicio TécnicoNo hay piezas de servicio disponibles para este producto Garantía Limitada a 90 Días