Danby DDR3011, DDR4511, DDR6511 manual Troubleshooting

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TROUBLESHOOTING

Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-263-2629for assistance.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Dehumidifier does

The dehumidifier is unplugged.

• Make sure the dehumidifier’s plug is pushed completely into the outlet.

not start.

 

 

 

The fuse is blown/circuit breaker is

• Check the house fuse/circuit breaker box and replace the fuse or reset

 

tripped.

the breaker.

 

 

 

 

Dehumidifier has reached its preset

• The dehumidifier automatically turns off when either condition occurs.

 

level or bucket is full.

Change to a lower setting or empty the bucket and replace properly.

 

 

 

 

Bucket is not in the proper position.

• The bucket must be in place and securely seated for the dehumidifier to

 

 

operate.

 

 

 

 

Power Failure

• There is a protective time delay (up to 3 minutes) to prevent tripping of the

 

compressor overload. For this reason, the unit may not start normal

 

 

dehumidifying for 3 minutes after it is turned back on.

Dehumidifier does

Did not allow enough time to

• When first installed, allow at least 24 hours to maintain the desired

not dry the air as it

remove the moisture.

dryness.

should.

 

 

Airflow is restricted.

• Make sure there are no curtains, blinds or furniture blocking the front or

 

 

 

back of the dehumidifier. See the Choosing a Location section.

 

 

 

 

Dirty filter.

• See the Care and Cleaning section.

 

 

 

 

The Humidity Control may not be

• For drier air, press the - pad and set to a lower percent value (%) or at CO

 

set low enough.

(continuous) for maximum dehumidification.

 

 

 

 

Doors and windows may not be

• Check that all doors, windows and other openings are securely closed.

 

closed tightly.

 

 

 

 

 

 

Clothes dryer may be blowing mois-

• Install the dehumidifier away from the dryer. The dryer should be vented to

 

ture-laden air into the room.

the outside.

 

 

 

 

Room temperature is too low.

• Moisture removal is best at higher room temperatures. Lower room

 

 

temperatures will reduce the moisture removal rate. Models are designed

 

 

to be operated at temperatures above 41°F (5°C).

 

 

 

Dehumidifier runs too

Area to be dehumidified is too

• The capacity of your dehumidifier may not be adequate.

much

large.

 

 

 

 

 

Doors and windows are open.

• Close all doors and windows to the outside.

 

 

 

Frost appears on the

Dehumidifier has been recently

• This is normal. Frost will usually disappear within 60 minutes. See the

coils

turned on, or room temperature is

Automatic Defrost section.

 

below 41°F (5°C).

 

 

 

 

Controls cannot be

The compressor will turn off and

 

set

the fan will automatically continue

• This is normal. Wait approximately 3 minutes and set the fan as desired.

 

to run for approximately 3 minutes

 

at a fixed setting.

 

 

 

 

Fan noise

Air is moving through the

 

dehumidifier.

• This is normal.

 

 

 

 

 

Water on floor

Hose connection may be loose.

• Check the hose connection. See the Removing Collected Water

section.

 

 

 

 

 

 

Intend to use the bucket to collect

• Disconnect the hose if using the bucket to collect water. See the

 

water, but a hose is attached.

Removing Collected Water section.

 

 

 

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Contents Model Modèle Modelo Contents Important Safety Information Safety PrecautionsGrounding Instructions USE of Extension CordsDehumidifier Control Settings Other FeaturesOperating Instructions ControlsHOW the Dehumidifier Operates Choosing a LocationAutomatic Defrost Do not use outdoorsThere are 2 ways to remove collected water Removing Collected WaterWater Level Care and Maintenance Grille and CaseWater Bucket AIR FilterTroubleshooting Limited Appliance Warranty Mesures DE Sécurité Directives Relatives À LA Mise À LA TerreUtilisation DES Rallonges ’UTILISEZ PAS de fiche d’adaptation avec cet appareilAutres Fonctions CommandesRéglages DU Déshumidificateur Choix D’UN Emplacement Fonctionnement DU DéshumidificateurDégivrage Automatique ’utilisez pas cet appareil à l’extérieurIl existe 2 façons d’enlever l’eau accumulée Enlèvement DE L’EAU AccumuléeNiveau DE L’EAU Seau D’EAU Mise EN GardeGrille ET Boîtier Filtre À AIRProblème Cause Possible Solution DépannageGarantie Limitée SUR Appareil Électroménager Información DE Seguridad Importante ImportantePrecauciones DE Seguridad Instrucciones DE Conexión a TierraInstrucciones DE USO Ajustes DE Control DEL DeshumidificadorControles Otras CaracterísticasCómo Funciona EL Deshumidificador Descongelación AutomáticaElección DE LA Mejor Ubicación No use este aparato al aire libreHay 2 formas de eliminar el agua recolectada Eliminación DEL Agua AcumuladaNivel DEL Agua Cuidado Y Mantenimiento AdvertenciaRejilla Y Recinto Balde DEL AguaResolución DE Fallas El balde no está debidamenteColocado Interrupción eléctricaGarantía Limitada Para Electrodomésticos Product Type Model Number Part Description Serial Number Portátiles Deshumidificador

DDR3011, DDR6511, DDR4511 specifications

The Danby DDR series includes the DDR4511, DDR6511, and DDR3011 models—three portable dehumidifiers designed to create a comfortable living environment by efficiently removing excess moisture from the air. Each model caters to different space sizes and moisture reduction needs, making them versatile solutions for homes, basements, and offices.

The Danby DDR4511 is suitable for medium-sized spaces, capable of removing up to 45 pints of moisture per day. One of its standout features is the Energy Star certification, which ensures energy-efficient operation. This model also comes equipped with an easy-to-read LED display and an adjustable humidistat that allows users to set their desired humidity level. The auto-restart function is another valuable feature, automatically resuming operation after a power outage, which is essential for maintaining consistent humidity control.

Moving to the Danby DDR6511, this model is designed for larger areas, offering a capacity to extract up to 65 pints of moisture from the air daily. It shares many features with the DDR4511 but includes additional technologies for enhanced performance. The DDR6511 features a built-in pump, allowing for continuous drainage without the hassle of manual tank emptying—a significant advantage for users with larger spaces or those who prefer a low-maintenance option. The dehumidifier also features a quiet operation mode, making it suitable for use in bedrooms or quiet offices.

On the other hand, the Danby DDR3011 is tailored for smaller spaces while still delivering effective moisture removal, with a capacity of up to 30 pints per day. It is particularly advantageous for tight areas, such as laundry rooms and small basements. Like its counterparts, it is Energy Star rated for lower energy consumption. The DDR3011 also includes a convenient auto-restart feature and a defrost function which allows it to operate efficiently even in cooler environments.

All three models feature a removable, easy-to-clean air filter, which helps improve air quality by capturing dust and allergens. Additionally, they are equipped with a sleek design that blends well with various home aesthetics. With user-friendly controls and reliable performance, the Danby DDR4511, DDR6511, and DDR3011 are excellent choices for anyone looking to manage humidity levels effectively in their living spaces.
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