Desa VF-24N-BTB, VF-18P-PDG installation manual Owners Registration Form

Page 29

OWNER'S REGISTRATION FORM

29

• ACCESSORIES

In order to provide better customer service for this and future purchases, we recommend that you register your product with us.

You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA:

1.Where will the product be used?

 

Living/Family Room

Office/Warehouse Utility Shed/Outbuilding

Garage Bedroom

Bathroom

Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes

No

3.

Who selected the product? Male

Female Both

 

 

 

4.

What is the population of your area?

Under 10,000 10,000 to 25,000

25,000 to 50,000 50,000 to 100,000

 

100,000 to 250,000

Over 250,000

 

 

 

5.

What is your primary source of heat?

Propane (LP Gas) Fuel Oil Wood Natural Gas

Electric

Other

6.

How was the product installed? Professional Installer Self Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

Hardware

Propane Dealer Natural Gas/Utility Co.

Home Center/Builder’s Supply

 

Fireplace or Hearth Shop

Farm Store

Other

 

 

 

 

 

10.

What motivated you to buy this product? Sudden Cold Weather

Replace Older Model D.I.Y. Home Project

 

Emergency Back-Up Heat

Heater was on Sale

Energy Savings/High Efficiency Construction Project Other

11.

How did you learn about this product brand? Advertising

Relative or Friend

Store Display Other ________________________

12.

Level of Education of Purchaser: Some High School

Completed High School

Completed College

Completed Graduate School

13.

Age of Purchaser: Under 20 20 - 29

30 - 39

40 - 49

50 - 59 60 or Over

 

14.

Buyer’s total annual household income: Under $15,000

$15,000 to $19,999

$20,000 to $34,999

$35,000 to $49,999

 

$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

 

Not Important

Somewhat Important

Very Important

Availability

 

Price

 

Brand Name

 

Overall Quality

 

Heat Output

 

Made in USA

 

Warranty

 

Local Service

 

Value for Price

 

Prior Brand Experience

Controls Location

 

Thermostat, Remote, or Manual Operation

Ease of Operation

 

Special Features

 

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

 

Quiet Operation

For more information, visit www.desatech.com

 

 

111826-01F

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Contents What to do if YOU Smell GAS Unvented VENT-FREE GAS LOG HeaterSafety Information Table of ContentsRemote Ready Models Product IdentificationProduct Features Optional Remote Control AccessoriesLocal Codes UnpackingDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationConfined and Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation and Clearances for VENT-FREE Operation Minimum Noncombustible Material Clearances If Not Using MantelMantel Clearances Using a HoodFloor Clearances Determining Minimum Mantel ClearanceInstalling Heater Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Area of Various Standard Round FluesConnecting to GAS Supply Checking GAS Connections Pressure Testing gas Supply Piping systemPressure Testing Heater Gas Connections Checking Gas Joints propane/LP only Lighting Instructions For Your Safety Read Before LightingOperating Heater To Turn OFF GAS to Appliance Manual Lighting ProcedureRemote Control Operation Ghrctb Series Operation Thermostat Control OperationBurner Flame Pattern Inspecting BurnersPilot Flame Pattern Logs Cleaning and MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Observed Problem Possible Cause Remedy TroubleshootingRefer to Air for Combustion and Venti Observed Problem Possible Cause VF-18N-PDG/VF-18N-BTB SpecificationsService Hints Wiring DiagramTechnical Service Replacement PartsIllustrated Parts Breakdown Log sets and mounting plates are ordered as an assemblyVF-24N-PDG, VF-24P-PDG, VF-24N-BTB, VF-24P-BTB Parts List Parts ListAccessories This page Intentionally Left Blank Owners Registration Form Postage Required 111826-01F Warranty Information