FMI FVF30P, FVF18P, FVF24P Troubleshooting, Observed Problem Possible Cause Remedy

Page 17

OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s Technical Service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel.

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned wrong

6.

Replace pilot assembly

 

7.

Ignitor electrode broken

7.

Replace pilot assembly

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Depleted gas supply

5.

Contact local propane/LP gas company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 20) or replace ODS/

 

 

 

 

pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Safety interlock system has been triggered

3.

Wait one minute for safety interlock sys-

 

 

 

 

tem to reset. Repeat ignition operation

 

4.

Equipment shutoff valve not fully open

4.

Fully open equipment shutoff valve

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local propane/LP gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

lem could be caused by one or both of

 

Maintenance, page 20 ) or replace ODS/

 

 

the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

6.

Thermocouple connection loose at con-

6.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

7.

Thermocouple damaged

7.

Replace thermocouple

 

8.

Control valve damaged

8.

Replace control valve

www.desatech.com

Continued

 

105192

17

Page 16 Page 18
Image 17
Page 16 Page 18
Contents Also DESIGN-CERTIFIED AS a Vented Decorative Appliance OWNER’S Operation and Installation ManualWhat to do if YOU Smell GAS 18, 24 and 30 VariableUnvented PROPANE/LP GAS LOG Heater Safety InformationProduct Identification Product FeaturesLocal Codes UnpackingProviding Adequate Ventilation AIR for Combustion and VentilationUnusually Tight Construction Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Inside Ventilation AIRBuilding Ventilation Air From OutdoorsCheck GAS Type InstallationInstallation Minimum Noncombustible Material Clearances If Using MantelIf Not Using Mantel Mantel Clearances Determining Minimum Mantel Clearance When Using a HoodFloor Clearances Determining Minimum Mantel ClearanceInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationSafety information Chimney Minimum Permanent Height ft Flue Opening sq. insAttaching Flexible Gas Hose to Heater Gas Regulator Installation Items NeededExternal Regulator With Vent Pointing Down Connecting to GAS SupplyChecking GAS Connections Pressure Testing Heater Gas ConnectionsPressure Testing Gas Supply Piping System Installing Heat Majic One- Piece Log Set Installing LogsLighting Instructions For Your Safety Read Before LightingOperating Heater Inspecting Burners Observed Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at TopService Hints Cleaning and MaintenanceTechnical Service Cleaning Burner Injector Holder and Pilot AIR Inlet HoleSpecifications Replacement PartsAccessories ODS Pilot Illustrated Parts BreakdownHeat Majic FVF18P FVF24P FVF30P FVF18P FVF24P FVF30P Parts ListWarranty Information

FVF24P, FVF18P, FVF30P specifications

The FMI FVF series of fireplaces, which includes models FVF30P, FVF18P, and FVF24P, represents a blend of contemporary design and advanced heating technology. Each model is designed to provide efficient and aesthetic warmth to any space, making them ideal for modern homes and commercial settings.

The FVF30P is the largest in the series, featuring a striking glass front that allows for an unobstructed view of the flames. Its generous heating capability makes it suitable for larger rooms, ensuring that warmth permeates every corner. Equipped with a powerful blower system, this model enhances heat distribution, making it an ideal choice for those seeking both efficiency and aesthetics.

The FVF18P, in contrast, is designed for smaller spaces, combining compact dimensions with impressive heating performance. Its sleek design allows it to fit seamlessly into any decor, while still providing the ambiance of a traditional fireplace. With advanced technology that ensures optimal combustion, this model minimizes emissions and maximizes efficiency, meeting stringent environmental standards.

The FVF24P stands as a middle ground between the two, offering versatile installation options and a balanced heating output. This model also boasts an elegant glass front that enhances visual appeal. Like its counterparts, the FVF24P incorporates modern technologies that ensure a clean burn, significantly reducing fuel consumption while maximizing output.

All models include advanced ignition systems, such as electronic ignition, making startup simple and convenient. Each unit is designed with ease of maintenance in mind, featuring removable panels and accessible components that simplify cleaning. Moreover, these fireplaces offer various finishes and trim options, allowing customization to match individual tastes and home designs.

Safety is another hallmark of the FMI FVF series. Each fireplace is equipped with safety features such as a tempered glass front, automatic shut-off systems, and optional heat management systems to prevent overheating. Customer satisfaction is further ensured through generous warranties and exceptional after-sale support provided by FMI.

In conclusion, the FMI FVF30P, FVF18P, and FVF24P models stand out in the market due to their combination of aesthetic appeal, cutting-edge technology, and commitment to efficiency and safety, making them an excellent investment for anyone looking to enhance their living space with modern warmth.
Top Page Image Contents