Hearth and Home Technologies Troubleshooting the Ignition System of Indoor Fireplaces - NDV Series

Page 62

B. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

1. Pilot won’t light. The

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

ignitor/module makes

 

connected to correct terminals on module and pilot assembly.

noise, but no spark.

 

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from

 

shorts in the wiring.

module to pilot assembly. Verify connections underneath pilot

 

 

assembly are tight; also verify connections are not grounding out to

 

 

metal chassis, pilot burner, pilot enclosure, mesh screen if present,

 

 

or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 inch or 1/8 in. (3 mm).

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light, there is no

A. No power or transformer

Verify that transformer is installed and plugged into module. Check

noise or spark.

installed incorrectly.

voltage of transformer under load at spade connection on module

 

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection

Remove and reinstall the wiring harness that plugs into module.

 

in wiring configuration or wiring

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

harness.

Remove and verify continuity of each wire in wiring harness.

 

 

Replace any damaged components.

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but Pilot will

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

B. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3

 

 

mm).

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/

Verify battery voltage is at least 2.7 volts. Replace batteries if

 

Pilot solenoid ohms readings.

voltage is below 2.7.

 

 

 

62

Heatilator • Novus NDV Series • 4055-187 Rev F • 06/08

Image 62
Contents What to do if you smell gas Installation and OperationModels Hot glass will cause burnsCongratulations Homeowner Reference InformationUser Guide Table of ContentsInstaller Guide Troubleshooting Gas Appliance Fireplace Limited Lifetime Warranty Limited Lifetime WarrantyListing and Code Approvals Requirements for the Commonwealth of Massacusetts Your Fireplace Gas Fireplace SafetyOperating Instructions Fan Kit optional Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceFor Your Safety Read Before Lighting Ignition IPIStanding Pilot IgnitionFrequently Asked Questions After Appliance is LitGlass Cleaning Maintenance and ServiceMaintenance Tasks-Homeowner Remote ControlVenting Maintenance Tasks-Service TechnicianGasket Seal and Glass Assembly Inspection LogsEither cobrahead or SIT Getting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Any such action may cause a fire hazardModel Framing and ClearancesSelect Appliance Location Constructing the Appliance Chase ClearancesMantel and Wall Projections Mantels Mantel Legs or Wall ProjectionsTermination Locations Vent Termination Minimum ClearancesMinimum Clearances for Terminations Measuring Standards Vent Information and DiagramsApproved Pipe Vent Table KeyVent Diagrams Top Vent Horizontal Termination Two 45 ElbowsMin Max Top Vent Horizontal TerminationOne Elbow Two Elbows Three Elbows No Elbow Install Top Vent Flue Visor No Elbow Configura- tionsTop Vent Vertical Termination 12 ft 3.66 m min 60 ft 18.29 m max Rear Vent Horizontal Termination DVP only One 45 ElbowTwo Elbows Three Elbows Total Vert Total Horiz Model Max Min + H 2 + HRear Vent Vertical Termination DVP only One ElbowMin Ft 1.83 m max 12 ft 3.66 m min 60 ft 18.29 m max Wall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Model Top Vent Rear VentInstall the Ceiling Firestop Installing Ceiling FirestopInstall Attic Insulation Shield Flat Ceiling InstallationAppliance Preparation Top VentRear Vent Secure and Level the Appliance Assemble Vent Sections DVP only Installing Vent PipeAttach Vent to the Firebox Assembly Assemble Pipe SectionsCut from this end Outer Inner Assemble Vent Sections SLP Pipe OnlyAssemble MI Sections DVP only Assemble Slip Sections Slip Section Pilot HolesSecure the Vent Sections Disassemble Vent SectionsInstall Decorative Ceiling Components SLP only Install Metal Roof Flashing 15 Minimum Height From Roof To Lowest Discharge OpeningInstall RF4-8 SLP-FSInstall Vertical Termination Cap Assemble and Install Storm CollarInstall Heat Shields and Horizontal Termi Nation Cap Heat Shield Requirements for Horizontal Termi- nationInstall Horizontal Termination Cap InteriorGas Pressure Gas InformationFuel Conversion Gas ConnectionIntellifire Ignition System Wiring Wiring RequirementsStanding Pilot Ignition System Wiring Optional Accessories RequirementsElectrical Service and Repair WSK-MLT-HTLJunction Box Installation Wall Switch Installation for Fan OptionalFinishing MantelsNoncombustible Facing Diagram Facing MaterialAppliance Setup Place the Vermiculite Place the RockwoolPlace the Lava Rock Remove Screen ProtectorInstall Hood Unpackage the Hood & Floor CoverRemoving Fixed Glass Assembly Install Floor CoverClose the Screen Assembly Replacing Fixed Glass AssemblyAir Shutter Setting 14 Adjusting Air ShutterStanding Pilot Ignition System TroubleshootingSymptom Possible Causes Corrective Action Troubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Will not ignite. If the pilot Appliance Dimension Diagram Reference MaterialsVent Components Diagrams DVP PipeExtended Heat Shield RF6M RF12MDVP-TVHW DVP-TRAP Horizontal Termination CapDVP-HRC-ZC-SS Effective SLK-SNKD SLP-CCS-BK Service Parts NDV3630 & NDV3630I PartsStanding Pilot Valve IPI ValveService Parts NDV3933 & NDV3933I 187 Service Parts NDV4236 & NDV4236I 4055-187 Service Parts NDV4842 & NDV4842I Stocked Optional Components Model # DescriptionWTB36 This page intentionally left blank This page intentionally left blank Contact Information