Heartland The Artisan Consumer Warranty, Overfiring of this appliance will void warranty

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Artisan

CONSUMER WARRANTY

ENTIRE PRODUCT –LIMITED ONE YEAR WARRANTY

HEARTLAND warrants the replacement or repair of all parts of the Artisan which prove to be defective in mate- rial or workmanship. Painted porcelain enamel finish or plated surfaces have a 90 day warranty from the date of original purchase. Such parts will be replaced or repaired at the option of Heartland without charge, subject to the terms and conditions set out below.

The warranty does not include normal wear or firebox parts or gaskets.

TERMS AND CONDITIONS

1.This warranty applies only for single family domestic use when the Wood Cookstove has been properly installed according to the instructions supplied by Heartland and is connected to an adequate and proper chimney and and chimney connections. Damage due to faulty installation, improper usage and care, abuse, accident, fire, flood, acts of God, commercial, business or rental use, and alteration, or the removal or defacing of the serial plate, cancels all obligations of this warranty. Service during this warranty must be performed by a factory Authorized Service Person.

2.Warranty applies to product only in the country in which it was purchased.

3.Heartland is not liable for any claims or damages resulting from any failure of the Wood Cookstove or from service delays beyond their reasonable control.

4.To obtain warranty service, the original purchaser must present the original Bill of Sale, Model and Serial number. Components repaired or replaced are warranted through the remainder of the original warranty period only.

5.The warranty does not cover expense involved in making this appliance readily accessible for servicing.

6.This warranty gives you specific legal rights. Additional warranty rights may be provided by law in some areas.

7.Adjustments such as calibrations, levelling, tightening of fasteners, or chimney and and chimney connections normally associated with original installation are the responsibility of the dealer or installer and not that of the Company.

8.Overfiring of this appliance will void warranty.

TO ENSURE PROMPT WARRANTY SERVICE, SEND IN YOUR WARRANTY CARD WITHIN 10 DAYS OF PURCHASE.

If further help is needed concerning this warranty, contact:

 

Business (519) 650-5775

Customer Service

Fax (519)650-3773

Toll Free Telephone1-877-650-5775

Heartland Appliances Inc.

Toll Free Fax 1-800-327-5609

1050 Fountain St N.

 

Cambridge, Ontario, N3H-4R7

PLACE OF PURCHASE______________________________

DATE OF PURCHASE_______________________________

SERIAL NUMBER__________________________________

MODEL NUMBER__________________________________



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Contents Save these instructions for future use ArtisanFor Your Safety Overfiring of this appliance will void warranty Consumer WarrantyTable of Contents Getting Acquainted WelcomeInstallation Installation Requirements Model Heartland Artisan Clearances to Combustibles Single Wall Chimney Connector DimensionsRough Measurements Dimensions Horizontal Connection Guidelines for Installing the Chimney ConnectorEffect of Extractor Fan Chimney and draftChimney Maintanence Floor ProtectionWoodburning Familiarise Yourself With Your StoveGeneral Fuelling with WoodDo not slam the fire door shut Door OperationLighting the Fire To Open and Close the Doors See Figure BelowDe-Ashing Cleaning of Bottom GrateRefueling Restriction PlatesBreak-In Fire Flue Chamber DamperDirection of Flueway in Stove Chimney Sweeping To Replace Bottom Grate Bars Flueway CleaningCleaning Firebrick ReplacementFresh Air Kit Understanding CombustionServicing Fume Emission WarningTo prevent overfiring Overfiring CautionFactors That Effect Draft Trouble ShootingChimneys and Draft How Chimneys WorkWhat To Do If You Have a Chimney Fire Safety PracticesFresh Air Kit