TROUBLESHOOTING GUIDE & REPLACEMENT PARTS
PROBLEM | SUGGESTED SOLUTION | ||
Vacuum will not operate | 1 | The battery may be depleted. Charge the vacuum until the complete oval | |
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| around the power button is illuminated, indicating a complete charge. | |
| 2 | See “Restarting after a jam” on page 8. | |
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Charging indicator does not | 1 | Check to see if the charge adapter is plugged in properly to the outlet and to | |
illuminate |
| the charge stand. | |
| 2 | Ensure that the vacuum is properly seated in the charging base. | |
| 3 | Ensure there is no debris accumulated on the metal charge contacts on the | |
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| back of the nozzle and on the charge base. | |
| 4 | Ensure that the electrical outlet is supplying power to the charger. Check the | |
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| fuse/breaker. | |
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Motorized brush will not work | 1 | See “Cleaning the Motorized Brush and Clearing Blockages” on page 7 and | |
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| “Restarting after a jam” on page 8. | |
| 2 | Ensure that the motorized brush is properly attached. | |
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Vacuum will not pick up or suction | 1 | Empty the dust cup container. | |
power is weak | |||
2 | Remove the dust cup filter, check for blockages and remove. Clean or | ||
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| replace the dust cup filter (See “Replacement Parts” below). Note: It is | |
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| important to clean the dust cup filter every month. | |
| 3 | The battery may need to be charged, charge until the complete oval around | |
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| the power button is illuminated. | |
| 4 | Ensure that the motorized brush is properly attached. | |
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Dust escapes from vacuum | 1 | Empty the dust cup container. | |
| 2 | Ensure that the filter is inserted completely into its holder below | |
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| the dust cup. | |
| 3 | Check for punctures in dust cup filter or cracks in the dust cup and replace. | |
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Vacuum turns off on its own | 1 | Charge the unit until the complete oval around the power button is | |
| illuminated. | ||
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Run time has decreased over time | 1 | Perform the following steps: | |
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a Charge the vacuum for a minimum of 6 hours. b Run the vacuum until it turns itself off.
c Charge the vacuum for a minimum of 6 hours.
REPLACEMENT PARTS
A | XA1100 | Charging Adapter |
B | XB1100 | Battery pack |
C | XF1100 | Filters (2) |
www.sharkclean.com
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SV1100_ENG_110503_2.indd 9 |