State Industries GS675YRVIT, GS675HRVIT Troubleshooting Guidelines, Trouble Shooting

Page 30

TROUBLESHOOTING GUIDELINES

TROUBLE SHOOTING

Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERAL SAFETY INFORMATION section first.

INTELLI-VENT TROUBLESHOOTING CHART - USER CONTROL

#

1

2

3

4

5

6

LED STATUS

PROBLEM

 

SOLUTION

 

 

 

1

Ensure the wall outlet (power supply) is properly

 

 

The gas control valve/thermostat

 

grounded.

 

 

 

 

 

has sensed inadequate or no earth

 

 

 

 

ground.

2

Ensure all ground connections/wires on the water

 

 

 

 

 

 

heater are securely connected.

 

 

The gas control valve/thermostat

1

Ensure the wall outlet/power supply is properly wired.

 

 

 

 

 

 

 

 

 

 

has sensed reversed polarity in the

2

Ensure all internal 120 VAC wiring connections and

 

 

120 VAC power supply.

 

wiring harness have no reversed wires. 120 VAC "hot"

 

 

 

 

 

 

 

wire must connect to the on/off switch.

 

 

Pressure switch circuit remaining

 

 

 

 

closed for more than 5 seconds

1

Ensure air pressure switch circuit wiring is correct and

 

 

after heating cycle begins.

 

the air pressure switch is not jumpered.

 

 

Blower may not start in this

2

Replace the air pressure switch.

 

 

 

 

condition.

 

 

 

 

 

1

Ensure the air pressure switch sensing tube is properly

 

 

 

 

connected at both ends and is not kinked or damaged.

 

 

Pressure switch circuit remains

2

Ensure the correct size of vent and intake air pipe (direct

 

 

 

vent products) was used per the installation instructions

 

 

open longer than 5 seconds after

 

 

 

 

in the manual that came with the water heater.

 

 

the blower is energized.

 

 

 

 

 

 

 

Blower may run continuously in

3

Ensure maximum number of elbows or maximum

 

 

 

 

 

equivalent feet of vent or intake air pipe has not been

 

 

this condition.

 

 

 

 

exceeded per the installation instructions in the manual

 

 

 

 

 

 

 

 

that came with the water heater.

 

 

 

4

Ensure there are no obstructions in the vent or intake air pipe.

 

 

 

1

Check wiring to the hot surface igniter assembly -

 

 

 

 

replace igniter assembly if wiring is damaged or worn.

 

 

 

2

Check resistance of the igniter at igniter assembly

 

 

 

 

plug - should be between 11 and 18 ohms at room

 

 

 

 

temperature (77° F at plug end) - replace igniter if open

 

 

The gas control valve/thermostat

 

or shorted.

 

 

3

Check igniter assembly plug and the socket on the gas

 

 

has detected an open igniter circuit.

 

 

 

 

control valve/thermostat for good connection.

 

 

 

4

Replace igniter assembly if the plug is worn or damaged.

 

 

 

5

Replace the gas control valve/thermostat if the igniter

 

 

 

 

assembly socket on the bottom of the control is worn or

 

 

 

 

damaged.

 

 

 

1

Ensure flame sensor is making good contact with the

 

 

 

 

burner flame and ensure flame is steady. Also ensure

 

 

Ignition/flame failure.

 

supply and manifold gas pressures are within the

 

 

 

requirements in the installation manual.

 

 

The gas control valve/thermostat

2

Gas supply is turned off - pressure is too low.

 

 

 

 

 

 

has reached the maximum number

3

Ensure the flame sensor is clean - use fine steel wool

 

 

 

 

of retries (3) for ignition and is

 

to clean the flame sensor.

 

 

currently locked out for one hour.

4

Check igniter assembly plug and the socket on the

 

 

 

 

 

 

 

Cycle the power to the water heater

 

bottom of the gas control valve/thermostat for good

 

 

 

connection. Replace igniter assembly if the plug is worn

 

 

off and on to reset.

 

or damaged. Replace the gas control valve/thermostat if

 

 

 

 

socket is worn or damaged.

 

 

 

5

Replace igniter assembly.

 

 

 

 

 

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Contents Whenever maintenance adjustment or service is required Printed197218-003 Safe INSTALLATION, USE and Service Important DefinitionsGeneral Safety General Safety Table of Contents IntroductionBELOW. Keep Clear of ALL Obstructions Typical Installation Replacement Parts and Deliming ProductsMixing Valve Usage Locating the NEW Water Heater Facts to Consider About the LocationInsulation Blankets ALL AIR from Inside Buildings See ALL AIR from Outdoors See Figures 7, 8, 8BWater Piping Installing the NEW Water HeaterChemical Vapor Corrosion Closed Water SystemsTemperature-Pressure Relief Valve Valve and Pipe Insulation if suppliedValve Discharge Pipe Requirements GAS Piping with Flexible Connector Gas PipingSediment Traps Drip Legs Filling the Water HeaterVenting Vent Pipe Termination Horizontal Vent Clearances Planning the Vent SystemVent Hoods MAY be Extremely HOT During Operation Blower Assembly Installation CondensateInstallation of Vent System Vent Terminal INSTALLATION, SidewallPower Vent Wiring Schematic Installation of Vent SYSTEM, Sidewall Installation of Vertical Vent SystemVent Pipe Preparation Recommended BRUSH* Size for Primer Cement ApplicationsStep F Step BStep E Step GWhat to do if YOU Smell GAS Power Before ServicingDo not try to light the burner by hand Do not TRY to Light the Burner by HandTemperature Regulation Water TemperatureFor Your Information Start UP ConditionsOperational Conditions Venting System Inspection Periodic MaintenanceBurner Cleaning Burner Operation and InspectionDraining Temperature-Pressure Relief Valve OperationAnode ROD Inspection Anode ROD Depletion DetailService Leakage CheckpointsRepair Parts List Propane Burner Assembly Natural GAS BurnerTroubleshooting Guidelines Trouble ShootingLED Status Problem Solution LED Status Problem Solution Troubleshooting Guidelines Page Page Conditions and Exceptions Important InformationTennessee Waltz Parkway Ashland City, TN

GS675HRVIT, GS675YRVIT specifications

The State Industries GS675HRVIT and GS675YRVIT are high-efficiency water heaters designed to meet the growing demand for reliable and energy-efficient hot water solutions. These models are ideal for both residential and light commercial applications, offering a blend of advanced technology, durable construction, and user-friendly features.

One of the standout characteristics of the GS675HRVIT and GS675YRVIT is their compact design, which makes them easy to install in various spaces without compromising performance. Both units are equipped with a high-efficiency gas burner that provides rapid water heating capabilities. Their power input allows for quick recovery rates, ensuring a steady supply of hot water when needed.

Energy efficiency is a key feature of these models. They utilize advanced insulation materials and designs that minimize heat loss, thus significantly reducing energy consumption. This not only contributes to lower utility bills but also supports environmental sustainability efforts by lowering carbon footprints. Both models are designed to meet or exceed Energy Star certification standards, highlighting their commitment to energy conservation.

In terms of technology, the GS675HRVIT and GS675YRVIT incorporate robust safety features, including a temperature and pressure relief valve that prevents dangerous pressure build-up, as well as an electronic ignition system that improves reliability by eliminating the need for a standing pilot light. Additionally, the gas control valve ensures precise regulation of the water temperature, enhancing safety and comfort for users.

Durability is another hallmark of these water heaters. Constructed with high-quality materials, the units feature a glass-lined tank that resists corrosion, extending the lifecycle of the product. They also come with a comprehensive warranty, providing peace of mind for consumers regarding their investment.

Users will appreciate the convenience that the GS675HRVIT and GS675YRVIT models offer, including easy-to-use controls and clear indicators for operational status. Installation and maintenance are simplified, making it straightforward for both homeowners and professionals to manage the unit over time.

Overall, State Industries GS675HRVIT and GS675YRVIT are excellent choices for anyone looking for efficient, reliable, and durable water heating solutions. With their innovative technology, energy-saving features, and user-friendly design, these models stand out in the competitive market of hot water heaters.
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