Troubleshooting

www.CasablancaFanCo.com 1.888.227.2178

Fan doesn’t work

• Press a fan speed button (1-4).

• Check the circuit breaker to

ensure the power is turned on.

• Check the wall control battery.

• Make sure that you have paired

the wall control.

• Make sure the blades spin freely.

• Turn off power from the circuit

breaker, then loosen the canopy

and check all the connections

Excessive wobbling

•Tighten all blade screws until they are snug.

•Turn the power off, support the fan carefully, and check that the hanger ball is properly seated.

•Use the provided balancing kit and instructions to balance the fan.

Noisy Operation

•Tighten the blade screws until they are snug.

•Check to see if any of the blades are cracked. If so, replace all of the blades.

Lights dim when turned on or do not turn on at all.

•Make sure the wattage of the light bulbs installed matches the specifications on the light sockets (see page 18 for instructions on changing the bulbs).

according to the wiring diagram

on pages 9-10.

Remote doesn’t work

•Install a fresh battery in the wall control.

•Make sure you have paired the remote.

If you have multiple remotes or multiple remote-controlled fans installed on the same circuit breaker and you are experiencing interference or faulty operation of your remote controls, please go to www.CasablancaFanCo.com/FAQs and click “How do I properly install multiple remote-controlled fans?” for information on how to correct this issue.

AUTHORIZED SERVICE

CENTERS

For the most updated list of Casablanca Authorized Service Centers, visit www.CasablancaFanCo.com or call toll free 1-888-227-2178.