Casablanca Fan Company 59021, 59023, 59020 operation manual Troubleshooting, Fan doesn’t work

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Troubleshooting

www.CasablancaFanCo.com 1.888.227.2178

Fan doesn’t work

Press a fan speed button (1-4).

Check the wall control battery.

Check the circuit breaker to ensure the power is turned on.

Make sure the blades spin freely.

Turn off power from the circuit breaker, then check all the connections according to the wiring diagram on page 6.

Noisy Operation

Tighten the blade screws until they are snug.

Check to see if any of the blades are cracked. If so, replace all of the blades.

Excessive wobbling

Tighten all of the blade screws until they are snug.

Use the provided balancing kit and instructions to balance the fan.

Lights dim when turned on or do not turn on at all.

Make sure the wattage of the light bulbs installed matches the specifications on the light sockets (see page 14 for instructions on changing the bulbs).

Remote does not work

Make sure the battery is installed correctly.

Install a new battery.

If the remote still does not work, you may need to pair your remote. To prevent faulty operation, please disconnect power (at the wall switch, breaker, or fan) from all other ceiling fans within range while pairing. To pair: cycle power to the fan by turning power off and back on at the wall switch

(or circuit breaker if necessary).

Within three minutes, press and hold both the Fan Off button and the 4 button for four seconds to pair the remote. If applicable, the fan will turn on and the lights will flash and stay on to indicate successful pairing.

AUTHORIZED SERVICE

CENTERS

For the most updated list of Casablanca Authorized Service Centers, visit www.CasablancaFanCo.com or call toll free 1-888-227-2178.

Lights will not dim

To enable dimming, you must first set your remote to Dimming Mode. To toggle Dimming Mode on or off, hold down the Fan Power button while pressing the Light Down arrow twice.

Ensure each bulb you are using supports dimming.

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42900-01 • 04/16/15 • © 2015 Casablanca Fan Company

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Contents Table of Contents What to Expect with Your Installation Check box to see fan weightAssess location Screwdriver included Power Drill Optional Bit optionalTools Needed LadderCeiling Plate BumperMake sure all four bumpers are Still attached Body of the fan to hang the fan on Hanging the FanUnlock the canopy cover from the canopy ring Tabs to loosen the canopy ring and lower it downFAN WiringWall Control BeforeAfter Sides of the fan body between the head Using both hands, lift the fan body fromCanopy Canopy Screw Hanging SlotTab RingTabs Blades Washers, found in the hardware bagRemove the blade and turn it over Notch Light KitOperation Battery Holder DoorLights Down Battery HolderFan SpeedTo prevent scratching. Cleaning products may Maintenance & CleaningFan doesn’t work TroubleshootingUnpairing Procedure for Faulty Operation of Remote Controls