Casablanca Fan Company HM 101, HM 71 Safety shutdown, Table of error codes and corrective action

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USER GUIDE

Safety shutdown

If an operating error develops, the system locks and the display flashes: the first digit shows the sequence the burner was in when the error occurred, the last two digits show the error code (see table below); the first digit and the next two flash alternately.

To reset the system:

Press the “RESET” button on the MCBA display.

If an error occurs again, call an approved heating engineer.

Table of error codes and corrective action

codes

Error description

Fault repair

00

No flame detected

- check wiring / - change electrode / - change MCBA

 

 

 

02

No ignition after 5 attempts

- check ignition electrode and its positioning

03-07

Internal error

- if the problem persists after 2 resets, change the MCBA

 

 

 

11

Eprom error

- if the problem persists after 2 resets, change the MCBA

12

Low water pressure or 24V fuse failure

- top up the primary circuit (see Using The Boiler - Heating System Pressure).

 

 

- call engineer to check fuse

 

 

 

13-17

Internal error

- if the problem persists after 2 resets, change the MCBA

18

Primary temperature 1 > 110 °C

- check that sensor NTC1 is propely housed in its pocket

 

 

- if so, change sensor NTC1

 

 

 

19

Primary temperature 2 > 110 °C

- check that sensor NTC2 is propely housed in its pocket

 

 

- if so, change sensor NTC2

25

Primary temperature 1 gradient too high

- check that the shunt pump is operating, and if so vent the boiler

 

 

 

28

No fan signal

- if the fan is turning:

 

 

 

• check the PWM connection

 

 

 

• if the problem persists after 2 resets, change the fan

 

 

 

• if the problem persists after 2 resets, change the MCBA

 

 

- if the fan is not turning:

 

 

 

• check the 230 Volt power to the fan

31

Short circuit in temperature 1 sensor

-

change sensor NTC1

 

 

 

 

32

Short circuit in temperature 2 sensor

-

change sensor NTC2

33

Hot water temperature sensor

-

change sensor NTC3

 

 

 

36

Temperature 1 sensor: circuit open

- check the connection of sensor NTC1 to the terminal strip

 

 

- if the problem persists, change sensor NTC1

37

Temperature 2 sensor: circuit open

- check the connection of sensor NTC2 to the terminal strip

 

 

- if the problem persists, change sensor NTC2

 

 

 

38

Hot water temperature sensor: circuit open

- check the connection of sensor NTC3 to the terminal strip

 

 

- if the problem persists, change sensor NTC3

44

Internal error

- if the problem persists after 2 resets, change the MCBA

 

 

 

 

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Contents HeatMaster Index IntroductionConstruction Features DescriptionOperating Principle Description General Features Technical SpecificationDimensions TypeHeatmaster Control Settings Maximum Operating ConditionsDomestic HOT Water Performances Installation Boiler RoomChimney Connections Balanced flue boiler connection type C 120HOT Water Connections Heating Connection ExpansionExample of a single circuit connection Alarm module Power supplySafety Electrical ConnectionHeatMaster 71/101 and burner wiring diagram legend 10 11Filling the HOT Water and Heating Circuits Burner FeaturesCommissioning ACV BG 2000-M Modulating Premix GAS Burners71/101 Gas burner features Gas categoryBG 2000-M/71 BG 2000-M/101 Maintenance User Guide Using the BoilerSafety Valves Understanding the control panelChanging the Mcba settings Parameter mode Control SettingsStandby Mode Temperature measurement display Info modeSafety shutdown Table of error codes and corrective actionTo reset the system Service Record Installation DetailsWorld.com

HM 101, HM 71 specifications

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