HP MFP Sending Software 4.9X manual Notification, Errors, warnings, and information, Novell

After a user provides valid credentials, DSS uses this information to match an attribute in the LDAP database. After the match is made and the user is identified in the database, the user e-mail address is retrieved by using another database attribute.

Novell

This method integrates with Novell Directory Services. This method is only available if the Novell Client software is installed on the DSS server.

Notification

This section contains the following topics:

●Errors, warnings, and information

●Fax and job notifications

Errors, warnings, and information

This section contains the following topics:

●Understanding critical error notifications

●Use the Activity Log in the Configuration Utility

●Using the log for an individual device

Understanding critical error notifications

Select the Notify administrator of critical error check box on the General tab of the Configuration Utility to receive e-mail messages when critical errors occur. The subject line of these e-mail messages reads: DSS – Critical Error Notification. The e-mail message body reads as follows: “The DSS server [server TCP/IP] incurred a critical error [error message]. This error might require administrative action.”

Table 2-7 Critical error messages on page 26 lists some of the critical-error messages that might be sent.

Table 2-7Critical error messages

Error Message	Suggested Actions
Insufficient disk space to allow job	Check available disk space on the DSS server. In some
	high-usage environments where numerous devices are
	configured in DSS, several gigabytes of free disk space
	might be required during peak usage periods.
Firmware has not been upgraded on device	This message should be seen only when older devices are
	managed by DSS. Remove the device from the configuration
	and add it back again.
A notification message was not printed on the [device TCP/	Verify that DSS can communicate with the device that is
IP] printer	indicated in the message.
Address Book checking terminated with a severe corruption	Call HP Support or an authorized service provider. The
indication	Address Book might need to be rebuilt.

26 Chapter 2 Theory of operations ENWW