After a user provides valid credentials, DSS uses this information to match an attribute in the LDAP database. After the match is made and the user is identified in the database, the user e-mail address is retrieved by using another database attribute.

Novell

This method integrates with Novell Directory Services. This method is only available if the Novell Client software is installed on the DSS server.

Notification

This section contains the following topics:

●Errors, warnings, and information

●Fax and job notifications

Errors, warnings, and information

This section contains the following topics:

●Understanding critical error notifications

●Use the Activity Log in the Configuration Utility

●Using the log for an individual device

Understanding critical error notifications

Select the Notify administrator of critical error check box on the General tab of the Configuration Utility to receive e-mail messages when critical errors occur. The subject line of these e-mail messages reads: DSS – Critical Error Notification. The e-mail message body reads as follows: “The DSS server [server TCP/IP] incurred a critical error [error message]. This error might require administrative action.”

Table 2-7 Critical error messages on page 26 lists some of the critical-error messages that might be sent.

Table 2-7Critical error messages

Error Message

Suggested Actions

 

 

Insufficient disk space to allow job

Check available disk space on the DSS server. In some

 

high-usage environments where numerous devices are

 

configured in DSS, several gigabytes of free disk space

 

might be required during peak usage periods.

 

 

Firmware has not been upgraded on device

This message should be seen only when older devices are

 

managed by DSS. Remove the device from the configuration

 

and add it back again.

 

 

A notification message was not printed on the [device TCP/

Verify that DSS can communicate with the device that is

IP] printer

indicated in the message.

 

 

Address Book checking terminated with a severe corruption

Call HP Support or an authorized service provider. The

indication

Address Book might need to be rebuilt.

 

 

26

Chapter 2 Theory of operations

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