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MFP Sending Software 4.9X
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MFP Sending Software 4.9X
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Troubleshooting
Install
Error codes
Login
DSS vs WebJet Admin
Configuration Utility
Internet Fax setup
Timeout
Backup and restore strategy
Changing the settings
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160 Index
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Contents
HP Digital Sending Software
Page
HP Digital Sending Software
Copyright
Trademarks
Table of contents
Ldap
Pre-installation checklist Installer screens and options
100
137
Viii
Introduction to Digital Sending
Digital sending overview
Jpeg Tiff
Introduction to DSS
Features overview
Fax
Supported devices Legacy device support
Digital Sending management
Embedded Digital Sending vs DSS
Differences
1Feature comparison
Area Feature Product Groups
Advantages of DSS
Feature Benefits
2What else does DSS allow you to do?
DSS vs WebJet Admin
Component Description
What is new in DSS 4.91?
3Product improvements in DSS
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Theory of operations
DSS Service
Components
Technical detail
Configuration Utility
1DSS Service Technical Detail
DSS-enabled device
2Configuration Utility- Technical Detail
3DSS-enabled devices Technical Detail
I.S. OCR engine
4I.R.I.S. OCR engine Technical Detail
Database
Local Data Store
5Database Technical Detail
Device firmware
Remote Configuration Utility
Third-party tools
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Trial license
Communications between devices and DSS server
Understand licensing
Node Locking
Licensing requirements
Auto-generate license
Seats Part Number
7License Node Locking
Features
Authentication
Different types of authentication
Windows
7Critical error messages
Errors, warnings, and information
Understanding critical error notifications
Notification
Use the Activity Log in the Configuration Utility
Error Message
8Device log events
Using the log for an individual device
To view the activity log
Event Description Action to take
Event Description
Fax and job notifications
LAN Fax notification
Send to Folder
Configuring LAN fax notification
Timeout
Components and data flow
Changing the settings
Use the Send to Folder feature
Using DSS to send a document to a folder
Workflow
Send to E-mail
11Send to E-mail communication
Use the Send to E-mail feature
Using DSS to send e-mail from a device
Send to Fax
Secure channel e-mail
Use LAN fax to send a fax
LAN fax
Components and data flow
Internet fax
How the device reads from the DSS address books
Overview of addressing when managed by DSS
Addressing
How the device writes entries to the DSS address books
Direct Ldap Addressing vs Ldap Replication
Duplication
Where addresses are stored
Device differences in addressing
Summary
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Installation and configuration
Software requirements
Planning the DSS deployment
System and environment requirements
1DSS software requirements
2DSS hardware requirements
Hardware requirements
Device firmware requirements
3DSS 4.91 supported device firmware revisions
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Ports used
Feature Type Protocol Port Role of DSS Can it be Changed?
Port requirements
4Ports used by DSS
Hostname resolution
Backup and restore strategy
DSS Address Book access for latest generation devices
Understand DSS data structures
Component Location Description
Software capabilities for backup and restore
Back up DSS data
Scaling the DSS server
Restore DSS data
Features and factors that limit scalability
Limitations
Licensing
Activating licenses
Upgrading from previous products
Install licenses
Trial or demo license
Device differences
Node locking
Installer screens and options
Installation
Pre-installation checklist
3Software Installation Welcome screen
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Configuration
Asterisk
Configuration Utility elements
Callout Component Description
Outline
Add licenses
Remove licenses
Auto-generated licenses
7Device Configuration tab
Device management
Callout Component Description Device List
Authentication icon
Configure Device
Status
Add and remove devices
Add a device
Remove a device
Device configuration
12Remove Device dialog box
8Device List icons
Understanding the Device List
Device grouping
IconDescription
Create a device group
Configure DSS
Authentication methods
Add devices to a group
9Authentication tab Ldap Server
Ldap Server
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10Authentication tab Microsoft Windows
Microsoft Windows
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Determining the Ldap server bind method for Windows
Ldap server
11Authentication tab Novell NDS
Novell NDS
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Ldap bind methods
Novell NDS configuration
Ldap bind
How to
12Authentication bind methods
Search root
Bind method Description Can be used by
Ldap Configuration
To configure the Ldap server
Configure the Device
13Authentication subtab Configure Devices tab set
Copy application
Digital Sending Service DSS Secondary
Digital Sending Service DSS Workflow
Color copy
General Device configuration
General subtab
14General subtab on the Configure Devices tab set
Callout Component Description Administrator
Information
Addressing subtab
15Addressing subtab Configure Devices tab set
Callout Component Description Enable Network
Options
Callout Component
Advanced Search
Test for Ldap
16 Log subtab on the Configure Devices tab set
Log subtab
16Log subtab on the Configure Devices tab set
17Send to Folder tab
To configure the Send to Folder feature
Select the Enable Send to Folder check box
25The Send to Folder tab on the Device Configuration tab set
18Send to Folder subtab on the Configure Devices tab set
Configuration overview
Configure the device to use Send To Folder
26 E-mailtab
Gateway Server
Configure the e-mail feature on DSS
Enable Smtp SSL Protocol Server Requires Authentication
Smtp gateways
Verifying the Smtp gateway
To verify the Smtp gateway
28Send to E-mailsubtab in the Configure Devices tab set
20Send to E-mail subtab Configure Devices tab set
Select routing type To enable Send to E-mail by using DSS
To enable send to e-mail directly from the Device
Analog fax
Third-party fax
Topcall
21Fax tab Internet fax option
Callout Component Description Enable Fax Send
Internet fax
Fax Send Method
Default fax account e-mail address
To configure Internet fax
Internet Fax setup
Fax provider domain
LAN fax
22Fax tab LAN fax
To configure LAN fax
Configure the Device
LAN fax Configuring the LAN fax feature on the device
Analog fax
Scan Settings
Enable Fax
Fax Send Settings
Receive Fax Send
Troubleshooting
Callout Component Description Device Modem
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Callout Component Description Fax Receive
Schedule
Configuring the analog fax feature on the device
Fax Printing
Use Fax Printing Schedule. Click to select
Enable Fax Archiving Type of fax job to archive Mail address
Menu structure
Send to Workflows
Metadata files
25Workflows tab
Configure the menu structure groups, menus, and forms
Forms
Groups
Menus
Folder To create a workflow form for a folder destination
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Number Entry
26Response format options
Format Attributes String Entry
FTP site
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27Response format options
Printer
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Configure the device to use Send To Workflows
28Send to Workflows subtab Configure Devices tab set
Address Book Manager
42Address Book Manager
Contacts Controls to manage contacts
Importing addresses using the Address Book Manager
29Address Book Manager
Callout Component Description Search Method
Configuring address books on the Addressing tab
30Addressing tab
Personal Contacts
Configuring Personal Contacts feature
31Address book synchronization
Configuring DSS address books
Configuring Ldap directory replication
Method Description Effect at the control panel
130 Installation and configuration
Public address book
Configure direct Ldap addressing on the device
Guest address book
Ldap replication
Ldap filters
Clearing addresses
Configure DSS for Windows Active Directory Services
Configure Authentication
Configure Addressing
Configure the Service-Based Address Book
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136 Installation and configuration
Support and troubleshooting
Source Description
Obtaining support
1Sources of information
Using Internet support
Message Description and actions
Control panel messages
2Device control-panel messages
Delete unused addresses from the address book
Authentication failed for a reason other than incorrect user
Mail Gateway did not accept the job because
Digital Send Communication Error
Digital Send server is not responding. Contact
Attachment was too large
Login failed. Please try again
Mail Gateway is not responding. Contact administrator
HP Digital Sending Delivery Error
Message
Digital Sending Service at 15.XX.YY.ZZ does not
Novell login required
Login
Service this device. Contact administrator
DSS error messages
3Critical error messages
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Appendix
Image processing
Mail file settings
1Document type settings
Document type Description
Supported third-party fax programs
Change the default SQL Server port
Sample SQL Server port configuration file
1Edit HP.Dss.App.Jobs.Config.xml
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Glossary
FTP
Nanp
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Index
Fax
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