Table 4-2Device control-panel messages (continued)

Message

Description and actions

 

 

No Send Options are currently available

No licensed DSS services are available, and the device is

 

not configured for embedded e-mail or fax capabilities.

 

1.

Use the Configuration Utility to enable one or more

 

 

send options.

 

2.

Restart the DSS service.

 

3.

Use the Configuration Utility to verify that the license for

 

 

the device was typed correctly.

 

4.

Use the Configuration Utility to configure embedded

 

 

e-mail.

 

 

Novell login required

The device has been configured to require a Novell login in

 

order to use the selected feature.

 

 

Password or name is incorrect. Please enter correct

The username or password is incorrect or was mistyped.

login.

Retype the username and password.

 

Verify that the settings on the Authentication tab of the

 

Configuration Utility are correct for the network.

 

 

The Digital Sending Service at 15.XX.YY.ZZ does not

The license for the device was removed from the Digital

service this device. Contact administrator.

Sending service at the TCP/IP address 15.XX.YY.ZZ, but the

 

service was able to communicate with the device. Therefore,

 

the device was not notified that it was no longer licensed.

 

When this error occurs, the device is updated to indicate that

 

it is not licensed by a Digital Sending service, so the

 

message will only appear once.

 

Relicense the device.

 

 

Too many addresses were found to display. Please

When the user initiated an address-book search, the number

refine your search.

of addresses in the address book that matched the search

 

criteria was more than the device could show on the control-

 

panel display.

 

Refine the search by typing more characters before starting

 

the search function.

 

 

The folder you have entered is not a valid folder.

The device was unable to validate the path that was typed

 

for the Send to Folder feature. Verify that the correct path is

 

being used.

Unable to send Fax. Please check fax configuration.

The fax accessory must be configured before faxing can take place.

Configure the fax accessory by using the Configuration Utility, or enable faxing by using the DSS service. Resend the fax job.

144 Chapter 4 Support and troubleshooting

ENWW