Table 2-7Critical error messages (continued)

Error Message

Suggested Actions

The SMTP server didn't accept the e-mail message because it was too big

Reduce the e-mail size limit in DSS to a number less than the limit that is configured at the SMTP server.

A disk file was not downloaded to the [device IP] printer

Remove the device (indicated by the TCP/IP address) and

 

add the device back again to DSS.

 

 

Use the Activity Log in the Configuration Utility

The Activity Log monitors Digital Sending activities. This log is stored in the SQL database.

Figure 2-9Activity Log

Clearing the log is useful when troubleshooting problems. After the log is cleared, entries reflect only the current conditions. Clearing the log is also useful when major configuration changes are made.

The following events are recorded in the activity log:

●Each Digital Sending job (all types of destinations)

●Shutdown and restart events

●Success or failure of an activity

●Deletion of any address-book contents

ENWW

Features

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