A.O. Smith 225M, 200M Conditions and Exceptions, Service and Repair Expenses, Claim Procedure

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MODEL HW LIMITED WARRANTY

A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.

1.If within FIVE years after initial installation of this water heater, a heat exchanger, coil or gas burner shall prove upon examination by the warrantor to be defective in material or workmanship, the warrantor, at his option will exchange or repair such part or portion.

a.This warranty is extended to the owner for all other parts or portion during the FIRST year following initial installation of this water heater.

b.The warranty on the repair or replacement of the part or portion will be limited to the unexpired term of the original warranty.

2.CONDITIONS AND EXCEPTIONS

This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations, the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified by A.G.A. and approved by the American Society of Mechanical Engineers, must have been installed.

a.This warranty shall apply only when the heater is:

(1)used at temperatures not exceeding the maximum calibrated setting of its thermostat;

(2)used at water pressure not exceeding the working pressure shown on the heater;

(3)filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;

(4)used in a non-corrosive and non-contaminated atmosphere;

(5)in its original installation location;

(6)in the United States, its territories or possessions, and Canada;

(7)sized in accordance with proper sizing techniques for commercial and/or residential water heaters;

(8)bearing a rating plate which has not been altered, defaced or removed, except as required by the warrantor;

(9)operated with properly installed dirt leg;

(10)fired with the fuel for which it was factory built;

(11)fired at the factory rated input;

b.Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form, or any attempt to repair tank leaks will void this warranty.

c.This warranty is void if a device acting as a backflow prevention device (check valves etc.) is installed in the cold water supply the heater is connected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times. The relief valve installed on the heater is not an acceptable method.

3.SERVICE AND REPAIR EXPENSES

Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs. Such costs may include but are not limited to:

a.Labor charges for service removal, repair or reinstallation of the water heater or any component part;

b.Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.

c.All cost necessary or incidental for any material and/or permits required for installation of the replacement heater or part.

4.LIMITATIONS ON IMPLIED WARRANTIES

Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year duration for the heater or any of its parts. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

5.CLAIM PROCEDURE

Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products. If this is not practicable, the owner should contact:

U.S. Customers

Canadian Customers

A. O. Smith Corporation

A. O. Smith Enterprises Ltd.

500 Tennessee Waltz Parkway

P. O. Box, 310 - 768 Erie Street

Ashland City, TN 37015

Stratford, Ontario N5A 6T3

a.The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.

b.Dealer replacements are made subject to in-warranty validation by warrantor.

6.DISCLAIMERS

NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE ON BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER. THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.

a.Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may not apply to you.

b.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the heater’s rating plate.

Model No.

 

 

______ Serial No.

________________________________ Date Installed ________________

 

 

 

 

 

Dealer’s Name__________________________________________________________________________________________________________

Dealer’s Address

________________________________________________________________ _ Phone No.____________________

City and State_____________________________________________________________________________ Zip _________________________

KEEP THIS WARRANTY POSTED ADJACENT TO THE HEATER FOR FUTURE REFERENCE.

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Contents Models HW-120M, 160M, 200M, 225M Commercial GAS Copper Heat Exchanger Water HeaterROUGH-IN-DIMENSIONS Heater Performance DataGeneral Safety Information Table of ContentsForeword High Altitude Installations Grounding InstructionsChemical Vapor Corrosion Liquid Petroleum ModelsFeatures Automatic GAS Shutoff ControlThermal Balancer Intermittent Ignition Control ModuleTank Temperature Control Safety Flow SwitchCirculating Pump Intermittent Ignition Control Module I.I.DSafety Flow Switch Settings Drain Valve Not SuppliedInstallation Instructions Proper Vent Pipe Installation VentingRelief Valve Confined SpaceHard Water Closed Water SystemWater Line Connections Water Potable HeatingPiping Diagrams Page Page GAS Connections Correct GASSizing GAS Supply Line GAS Supply Pipe Sizes in InchesElectrical Information Page Operation GeneralFilling Purging of GAS LineFor Your Safety Read Before Operating Operating Instructions for I.I.D. ModelsChecking and Adjusting the Input Over 170F 77CService Information Pilot and Main Burner MaintenanceD. Pilot Burner Main Burner for HW HeatersProtector Switch Protector Switch Continuity TestThermal Balancer Schematic Diagram Inspecting the Heat Exchanger Venting SystemPreventive Maintenance Electrical ServiceReplacement Parts GAS Pressure RegulatorDeliming Solvents Removing Light DepositsHeavy Lime Deposits Deliming the HW Water HeaterRemoving Silicate CheckoutSystem Operation No Spark AT Pilot Burner YESSpark AT Pilot Burner but Pilot will not Light Replace pilot burner Replace ignition ModulePilot Burner Lights but Main Burner does not Light MV & MV/PV?Service and Repair Expenses Claim ProcedureConditions and Exceptions Limitations on Implied Warranties

HW-120M, 225M, 200M, 160M specifications

A.O. Smith is renowned for its range of advanced water heaters, and the 160M, 200M, 225M, and HW-120M models stand out as some of the most reliable and innovative options available. These water heaters are designed to deliver exceptional performance, energy efficiency, and user-friendly features, making them ideal for various residential and commercial applications.

The A.O. Smith 160M model boasts a robust design that ensures longevity and efficiency. It has a 160-gallon capacity, providing ample hot water for households with high demand. This model incorporates insulation technology that minimizes heat loss, contributing to energy savings and reduced utility bills. Additionally, it features a durable exterior that is resistant to rust and corrosion.

The 200M model takes performance a step further with a higher capacity of 200 gallons, making it suitable for larger homes or businesses. This model is equipped with advanced components, including a high-efficiency burner and a powerful thermocouple that ensures reliable heating. The 200M also includes user-friendly controls that allow for precise temperature settings and easy operation.

Next in line is the A.O. Smith 225M, which offers an impressive 225-gallon capacity. This model is designed for heavy-duty usage and features a reinforced tank to withstand high pressure. The 225M is also equipped with state-of-the-art flame retention technology that optimizes fuel use, enhancing the overall efficiency of the unit. This ensures that customers not only get hot water when needed but also experience considerable savings on energy costs.

Finally, the HW-120M model is a compact solution that does not compromise on performance. With a capacity of 120 gallons, it is ideal for smaller households or spaces where water heating needs are moderate. The HW-120M includes features such as an LED display for easy temperature monitoring and an integrated safety system that prevents overheating.

All these models utilize advanced technologies such as electronic ignition and enhanced insulation materials, contributing to a reduction in energy consumption and maintenance needs. The combination of these features makes A.O. Smith appliances a smart choice for consumers looking for efficiency, reliability, and performance. With a strong commitment to craftsmanship and innovation, A.O. Smith continues to set the standard in water heater technology, ensuring customers enjoy reliable hot water access while promoting energy efficiency.
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