9. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.
Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
! WARNING !
To reduce risk of personal injury - Unplug before cleaning or servicing.
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION | ||
Cleaner won’t | 1. | Power cord not firmly plugged | 1. | Plug unit in firmly. |
run |
| into outlet. |
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| 2. | No voltage in wall plug. | 2. | Check fuse or breaker in home. |
| 3.Blown fuse or tripped breaker. | 3. | Replace fuse/reset breaker in home. | |
| 4. | Power switch not on. | 4. | Turn power switch on. |
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Low suction or | 1. | Dirty Water Tank full and the | 1. | Empty the Dirty Water Tank. |
won’t pick up | automatic |
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| 2. | Tanks not in place. | 2. | Make sure tanks are locked in place. |
| 3. | Dirty Water Tank lid not in | 3. Make sure lid is properly positioned. | |
| place. |
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| 4. Nozzle not in place. | 4. Make sure Nozzle is replaced properly and | ||
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| locked. | |
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Water puddling | 1. | Clean Water Solution Tank | 1. Make sure Clean Water Solution Tank is | |
behind cleaner | not in place. | installed properly. | ||
| 2. | Dirty water tank full. | 2. | Empty dirty water tank. |
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Cleaner solution | 1. | Tanks not in place. | 1. | Make sure tanks are locked in place. |
won’t dispense | 2. | Clean Water Solution Tank is | 2. | Refill Clean Water Solution Tank. |
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| empty. |
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Brushes wont | 1. | Blown fuse or tripped breaker. | 1. | Check fuse or breaker in home. Replace |
rotate |
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| fuse/reset breaker in home. | |
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| (1) Push ON/OFF switch to turn cleaner OFF. | |
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| (2) Unplug the cleaner. | |
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| (3) Wait one minute. | |
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| (4) Plug the cleaner into electrical outlet. | |
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| (5) Push the ON/OFF switch again to turn | |
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| cleaner ON. | |
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| If the brushes continue to stall and the breaker | |
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| trips again, clean the brushes to remove debris. | |
| 2. In Dry Mode. | 2. | Switch mode selector to Wash Mode for | |
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| brushes to rotate. | |
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