A.O. Smith EQ 280 G, EQ 380 G manual Gas smell, Condensation, Hot water temperature too low

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Flue down draught safety device If the flue tube safety device has

switched off the appliance, the appliance can be put back into operation through the normal procedure. If the flue tube safety device repeatedly puts the appliance out of operation then this points to problems with the flue. The only remedy is to determine the cause of the problem (for instance a blocked chimney) and to solve the problem.

Hot water temperature too low

1.Check the setting of the temperature control knob;

2.Check whether the pilot is alight. If necessary ignite (see “Putting into operation”);

3.Check whether there are any leaks or open taps;

4.Is the gas supply adequate? Check and correct if necessary;

5.Perhaps the hot water consumption is higher than was originally calculated;

6.Check whether the cold water inlet has been correctly connected.

7.Check the thermostat sensor for scale build up.

Hot water temperature too high Check whether the control

thermostat is set too high.

Possible water leakage

1.Check whether the drain tap is fully closed;

2.Check whether all water connections are water tight;

3.Check whether the possible water leakage could be caused by condensation.

2.11Gas smell

Warning

Immediately shut the main gas tap. Do not light any fire or switch on any lights, do not use any electrical switches or alarm bells. Open windows. Thoroughly inspect all gas connections and, if the gas smell

persists, alert the local gas company and/or your installer.

2.12 Condensation

If the appliance is filled with cold

water or if the hot water consumption is very high, condensation of flue gasses will occur on the cold surfaces of the combustion chamber and the flue tube. The water drops will fall on the burner and cause a sizzling noise. This is a normal phenomenon that will disappear as soon as the appliance reaches its normal operating temperature.

2.13 IMPORTANTWARNING

The applicance should NEVER be taken into operation with a closed cold water supply!

Provision should always be made for expansion.

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Contents Waterstorage Heaters ModelsPage Contents Description of the appliance GeneralPage Technical safety equipment Thermal Reflux SafeguardGas control block Page Dimensions Technical descriptionDim Drawing 3 Dimensions Device category II2H3+ Technical dataGeneral Installation instructions For the InstallerGas connection Draught diverter Flue systemCommissioning Filling the water heaterPutting into operation Pilot adjustment Temperature regulationPutting out of operation Converting to another type of gas Setting the nominal heat inputUnit G20 G30 G31 Conversion from natural gas to LP- gasConversion from LP-gas to natural gas Maintenance CleaningSacrificial anode Safety thermostat Fault findingInlet combination DecalcificationHot water temperature too high Check whether the control Hot water temperature too lowGas smell CondensationUse For the UserMeasure Failure CauseGuarantee Page Page Page 0308 645 R0

EQ 280 G, EQ 380 G specifications

A.O. Smith EQ 380 G and EQ 280 G are high-performance water heaters known for their innovative features and advanced technologies. These gas water heaters offer homeowners reliability, efficiency, and durability, making them ideal choices for various residential applications.

The EQ 380 G model is designed to handle high-demand situations, with a striking first-hour delivery rate of up to 80 gallons. This ensures that households with high hot water usage, such as those with multiple bathrooms or large families, have adequate supply at all times. The EQ 280 G, while slightly smaller, still provides impressive performance with a first-hour rating that accommodates medium-sized homes.

One of the standout features of both models is their energy efficiency. They are equipped with a high-efficiency gas burner that significantly reduces energy consumption compared to traditional water heaters. The integration of advanced insulation technology minimizes heat loss, ensuring that the water heater operates economically and in compliance with stringent energy regulations. This efficiency not only lowers utility bills but also contributes to a more sustainable environment.

The EQ series incorporates a robust digital control system that allows for precise temperature settings and monitoring. Users can easily adjust the temperature according to their preferences for comfort and safety. Additionally, the intuitive digital display makes it simple for homeowners to keep track of their water heater's performance and system notifications.

Safety is paramount in the design of the EQ 380 G and EQ 280 G. Both models feature an advanced flame arrestor design that helps prevent backdrafting and enhances overall safety during operation. Furthermore, they come equipped with a built-in thermostat and pressure relief valve, ensuring safe temperature regulation and maintaining optimal performance.

Durability is another hallmark of the EQ series. Constructed with high-quality materials, these units come with a 6-year limited warranty, providing peace of mind to homeowners regarding their investment. The tank's glass-lined coating protects against corrosion, ensuring that the water heater remains functional and efficient for years to come.

In summary, A.O. Smith EQ 380 G and EQ 280 G water heaters exemplify outstanding technology and features tailored to meet the needs of modern households. With impressive efficiency, reliable performance, and advanced safety measures, these models stand out in the competitive market of water heating solutions, delivering both comfort and value for homeowners.