A.O. Smith BTI-80 warranty Water Heater Control, Troubleshooting

Page 18

WATER HEATER CONTROL

10

WARNING: DO NOT BY-PASS ANY CONTROLS TO MAKE HEATER OPERATE.

OPERATE ONLY AS WIRED FROM FACTORY.

TROUBLESHOOTING

Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERAL SAFETY INFORMATION section first.

LED STATUS

PROBLEM

 

SOLUTION

 

 

 

 

 

An open earth ground circuit to the

1.

Check that the earth ground connection is

B

C

D

E

F

ignition system.

 

properly connected.

 

 

 

 

 

 

2.

Check that the ground conductor on the

 

 

 

 

 

 

 

water heater is properly connected.

B

C

D

E

F

Wiring error or a high resistance to

1.

Check for proper connection of line

earth ground.

 

neutral and hot wires.

 

 

 

 

 

 

2.

Check that the water heater is securely

 

 

 

 

 

 

 

connected to earth ground.

B C

D

E

F

Pressure switch remained closed longer

1.

Pressure switch wiring is incorrect.

than 5 seconds after the call for

2.

Replace pressure switch.

 

 

 

 

 

 

 

 

 

 

heat began.

 

 

 

 

 

 

 

Pressure switch remained open longer

1.

Pressure switch wiring is incorrect.

B

C

D

E

F

than 5 seconds after the combustion

2.

Pressure switch tubing not connected

 

 

 

 

 

blower was energized.

 

correctly.

 

 

 

 

 

 

3.

Air intake or exhaust obstructed.

B

C

D

E

F

Error in the hot surface ignitor circuit.

1.

Check that all wiring is correct and secure.

 

 

 

 

 

 

2.

Replace hot surface ignitor.

 

 

 

 

 

System in lockout.

1.

Gas supply is off or too low to operate.

 

 

 

 

 

 

2.

Hot surface ignitor not positioned

B

C

D

E

F

 

3.

correctly.

 

 

 

 

 

 

Low voltage to the water heater.

 

 

 

 

 

 

4.

Electric polarity to unit is incorrect - test

 

 

 

 

 

 

 

and correct.

B

C

D

E

F

Problem in the gas valve driver circuit.

1.

Turn power to the water heater off for

 

 

10 seconds and then back on.

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Replace gas control valve.

B

C

D

E

F

Problem with the internal circuit.

1.

Turn power to the water heater off for

 

 

10 seconds and then back on.

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Replace gas control valve.

B

C

D

E

F

Problem with the internal circuit.

1.

Turn power to the water heater off for

 

 

10 seconds and then back on.

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Replace gas control valve.

B

C

D

E

F

Flame signal sensed out of

1.

Replace gas control valve.

 

 

 

 

 

proper sequence.

 

 

B

C

D

E

F

ECO activated.

1.

Lower water temperature to below 120°F

 

 

and turn power to the water heater off for

 

 

 

 

 

 

 

10 seconds and then back on.

 

 

 

 

 

 

2.

Replace gas control valve.

B

C

D

E

F

One of the temperature adjust

1.

Press and release each of the buttons once.

 

 

 

 

 

buttons stuck closed.

2.

Replace gas control valve.

B

C

D

E

F

Water temperature sensor is

1.

Check that all wiring is correct and secure.

 

 

 

 

 

either open or short circuited.

2.

Replace gas control valve.

18

Image 18
Contents Models BTI-80 TOP View Dimensions ModelGAS and Electrical Characteristics Model Model InputTable of Contents Installation Instructions AIR Requirements ClearancesHard Water Unconfined SpaceVenting Vent ConnectionGAS Piping Combination Water Potable Heating Space HeatingRelief Valve System ConnectionsHeater Wiring Wiring Diagram and Schematic FigurePurging GAS Pressure RegulatorTo Operate the Heater For Your Safety Read Before Operating What to do if YOU Smell GASTemperature Regulation Checking VentingD E F Main Burner and Igniter Service InformationHigh Temperature Limit Switch ECO Checking GAS InputPreventive Maintenance Tank Cleanout Procedure FLO-JUG Method of Deliming Checklist Condensation Cathodic PROTECTION-ANODE GAS and Electric Power are ON,OFF/ON Switch is on TroubleshootingService and Repair Water Heating CycleYellow Flame Or ColorTroubleshooting Water Heater ControlTank Service and Repair ExpensesClaim Procedure ALL Other PartsReplacement Parts