Genie 3024 manual Troubleshooting Guide Operation

Page 24

TROUBLESHOOTING GUIDE - OPERATION

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

 

 

 

 

 

PROBLEM

 

WHAT TO DO

 

 

 

 

 

 

 

Check power source.

 

 

 

 

– Plug a lamp into outlet used for power head. If lamp works, power source is OK.

 

 

 

– If not, check fuse or circuit breaker.

 

 

Opener does NOT run

• If power is OK.

 

 

 

– Check connections at power head terminals and at wall console.

 

from wall console.

 

 

 

– Limits must be set with door arm connected to door.

 

 

 

 

 

• Check if wall console Vacation Lock is ON. Turn Vacation Lock OFF & check operation.

 

 

• Check for reversed, broken, or cut wires. Staples can cut insulation and short wires.

 

 

 

Repair or replace.

 

 

 

Make sure carriage is engaged to chain or belt bullet. See pages 12 and 18. Refer to

 

Opener runs, but door

 

Installation poster or download poster from WWW.GENIECOMPANY.COM.

 

 

– Ensure carriage is in engaged position. See page 18.

 

does NOT move.

 

 

Check to make sure chain/belt is not broken or OFF its pulley. See page 20.

 

 

 

 

• Check FORCE ADJUSTMENT. See page 23.

 

 

Opener works from

Check all remotes.

 

 

wall console, but NOT

Replace remote battery with good one. See page 20.

 

from remote.

Program remote to power head. See pages 8-9.

 

Relocate remote inside car and or point remote at garage door.

Remote has less than • Replace battery. See page 20.

25 feet operating

Reposition door opener antenna.

range or no operation.

Remote LED does not come ON with button push - replace battery. See page 20.

 

• Eliminate possible competing signals (satellite radio, FiOS® TV).

 

• If a NEW installation, check Door Arm position. Refer to Installation poster or download

Door starts down,

 

poster from WWW.GENIECOMPANY.COM.

• Check if Limits are properly set. See pages 6-7.

then STOPS and goes

Check if Safe-T-Beam® Red LED is flashing. See page 17.

back up.

• Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 17.

 

OR

Check garage door for binding.

• If an operational problem exists, and opener will not run closed. The opener can

 

Safe-T-Beam® System

 

be forced to close as follows; Press and hold the wall console button until door is

 

completely closed.

malfunction.

 

Check for interference from adjacent Safe-T-Beam® units.

 

 

• Contact The Genie Company at 1.800.354.3643.

Door starts down,

Check Safe-T-Beam® wire connections at power head. See page 17.

then STOPS before it

Check Limits are properly set. See pages 6-7.

is closed.

• Check CONTACT REVERSE. See page 18.

OR

Check garage door for binding.

Door will only open.

Check closing "FORCE" adjustment. See page 23.

Door starts up, but

Check Limits are properly set. See pages 6-7.

Check opening "FORCE" adjustment. See page 23.

STOPS before it is

Be sure door, opener, and springs are in good repair, properly lubricated and balanced.

completely open.

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

contact The Genie Company at 1.800.354.3643.

 

Check Limits are properly set. See pages 6-7.

Door will only run

• Check Vacation Lock. Vacation Lock should be OFF for normal operation. See page 19.

Check door balance, condition, and door spring.

closed.

Check opening "FORCE" adjustment. See page 23.

 

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

contact The Genie Company at 1.800.354.3643.

24

©2010 The Genie Company

01/27/2010

Image 24
Contents IntelliG Potential Hazard PreventionOpener Features Safety FeaturesTable of Contents Important Installation Instructions Infrared Protection FunctionSetting & Testing Limits and Force Flashing PressSee long Purple LED flashing See round Blue LED come on PressSee both LEDs Flash Blue See both LEDs OFF Press Genie IntelliCode 1 wireless keypad Optional Programming Power Head toGenie IntelliCode 1 remote See oneInstallation Typique SUR UNE Porte Sectionelle Typical ONE Piece Door Installation Reference Power Head & Rail Assembled View Professional Installer RailOverview of Power Head Controls Controls location On power headOverview Remotes and Options Panic ButtonThis device complies with FCC Part 15 and RSS Panic ButtonIntellicode Features Red = IntelliCode 1 / Green = IntelliCodeSeconds Maintenance & Troubleshooting Routine Monthly MaintenanceDoor balance Safe-T-Beam System Check Contact reverse Door Balance Spring TensionAdjustment Reset OPEN/CLOSE Travel LimitContact Reverse Test Motion Detector OverviewDisconnect power to door opener Reconnect power to door openerWall Console Overview Change Light BulbsChain or Belt Tension Adjustment Remote Battery ReplacementPower Cord Opening Cover May Cause Electric ShockAdjustment Guide Speed Settings Change Speed SettingPower Head LEDs Round LED Long LED Adjustment Guide Force Settings Change Force SettingTroubleshooting Guide Operation Possible Problem Solution Limited Warranty
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3024 specifications

The Genie 3024 and 3024H are part of Genie’s renowned line of compact scissor lifts, designed primarily for vertical access to elevated workspaces in various environments. With a remarkable blend of performance and ease of use, these models cater to the needs of contractors, maintenance crews, and facility managers alike.

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In summary, the Genie 3024 and 3024H scissor lifts deliver an array of features that enhance both performance and safety, making them invaluable tools for anyone needing reliable vertical lift solutions. With a focus on compact design, quick operational capabilities, and enhanced safety measures, these models exemplify Genie’s commitment to meeting the evolving needs of the construction and maintenance industries.