Safety Instructions
Operating Instructions
Troubleshooting Tips
About the water softener system.
Service: Electronic Demand Time Features and Service
ERROR CODE DISPLAYED | ERR 01 | ERR 02 | ERR 03 | ERR 04 | ERR 05 |
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POSSIBLE DEFECT | • motor | • position | • motor | • position | • control |
| inoperative | switch | inoperative | switch or | (PWA) |
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| or wiring | wiring |
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| harness | harness |
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| • wiring harness | • control | • control | • control |
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| or connection | (PWA) | (PWA) | (PWA) |
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| to switch |
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| • position switch |
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| • control (PWA) |
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To remove an error code: (1) Unplug transformer.
(2)Correct defect.
(3)Plug transformer in.
(4)Wait for at least 6 minutes. The error code will return if the reason for the error code was not corrected.
Service: Control/Softener, Service Checkout Procedure
If you are not getting soft water, and an error code is not displayed, use the procedures below to find the problem. First make the following visual checks.
VISUAL CHECKS: |
| Is there electrical power to the outlet the water softening system transformer | |
1 | |||
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| is plugged into? |
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| Is there sufficient salt in the storage tank? The tank should be at least 1/3 to |
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| 1/2 full of salt. |
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| Is the softener bypass valve directing water for soft water service? |
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| Is the valve drain hose open to the drain, not more than 8′ above the |
| 4 | ||
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| softener, and unobstructed? |
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| If you do not find a problem with the visual checks, continue below. | ||||||||
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NO SOFT |
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| CONTROL SHOWS |
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| Electrical power was off. |
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| Investigate reason for | |
| WATER |
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| WRONG TIME AND DAY, |
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| Reset the correct time of |
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| power loss. | |||
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| AND/OR IS FLASHING. |
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| day. |
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Customer Service
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| Check electrical |
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| CONTROL |
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| power to control |
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| DISPLAY |
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| (outlet, transformer, |
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| BLANK. |
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| power cable, all |
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| connections). |
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CONTROL DISPLAY SHOWS |
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| Do manual |
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CORRECT TIME AND DAY |
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AND IS STEADY. |
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| diagnostics. |
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NO POWER 
POWER OK 
REPAIR AS NEEDED
CONTROL DEFECTIVE
Do manual diagnostics to verify proper function.
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