GE FNSF31Z01 Before you call for service…, Safety Instructions Operating Instructions, Problem

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Water feels slippery	Absence of hard minerals	• This is normal.
after installation of
water softening system
Water softening system	Water softening system	• Does not use much salt to regenerate—very efficient.
not using any salt	is a “demand” unit
	Possible salt bridge	• See the Care and cleaning section.
	Possible plugged nozzle	• See the Care and cleaning section.
	and venturi
Water is blue color after	Acidic water in	• Have the water tested at once.
water softening system	copper plumbing	WARNING:
was installed
		Do not drink the water until problem has been corrected.
Water softening system	Meter turbine stuck	• Call for service.
not regenerating
	Sensor wire corroded	• Call for service.
	Face plate defective	• Call for service.
	No power to unit	• Check the circuit breaker or fuses.
Cloudiness on glassware	Combination of soft	• This is called etching and is permanent. To prevent this
(automatic dishwashers)	water and too much	from happening, use less detergent with soft water. Wash
	detergent	glassware in the shortest cycle that will get them clean.
Salty tasting water	Low water pressure	• Check pressure; should be minimum 20 psi.
after installation
	Restricted drain hose	• Clean and reconnect hose.
Resin beads showing up	Cracked distributor	• Call for service.
in drinking water and sink
Sounds you might hear	Running water from the	• This is normal.
	unit into a drain
Water has air bubbles	Air in system after installation	• Will go away after it runs for a while.
and is cloudy

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Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service