Q-Logic IB0056101-00 G.02, OFED manual Installation Troubleshooting, Hardware Issues

A Installation

Troubleshooting

The following sections contain information about issues that may occur during installation. Some of this material is repeated in the Troubleshooting appendix of the QLogic HCA and QLogic OFED Software User Guide.

Many programs and files are available that gather information about the cluster, and can be helpful for debugging. See appendix D, Useful Programs and Files, in the QLogic HCA and QLogic OFED Software User Guide.

Hardware Issues

Some of the hardware issues that may occur during installation are described in the following sections. Use the LEDs, as described in “LED Link and Data Indicators” on page 7-1, to help diagnose problems.

Node Spontaneously Reboots

If a node repeatedly and spontaneously reboots when attempting to load the InfiniPath driver, it may be because the QLogic adapter is not installed correctly in the HTX or PCI Express slot.

Some HTX Motherboards May Need Two or More CPUs in Use

Some HTX motherboards may require that two or more CPUs be in use for the QLogic adapter to be recognized. This is most evident in four-socket motherboards.

IB0056101-00 G.02 Preliminary A-1