GE 6000A Service Telephone Numbers, GE Answer Center, Special Needs Service, Service Contracts

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Service Telephone Numbers.

TroubleshootingTips Operating Instructions Installation Instructions SafetyInstructions

Customer Service

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, write all the details—including your phone number—to:

Manager, Consumer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program 20 North Wacker Drive

Chicago, IL 60606

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Printed in the United States

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Contents GE Answer Center GXSS17Z01Part No. 215C1044P003-1 Pub. No. 49-50007-1 8-98 CG Installation and Owner’s ManualCustomerService Troubleshooting TipsCustomer Service Installation InstructionsIMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING SAFETY PRECAUTIONSPROPER INSTALLATION Read and follow this Safety Information carefullyInstallation instructions Important Installation RecommendationsUnpacking and Inspection See Where to Install the Softener section for more detailsCustomer Service Plan How You Will Install the SoftenerWhere to Install the Softener Tools and Materials Required for InstallationSafetyInstructions Operating Instructions Installation InstructionsTroubleshootingTips Typical Installation IllustrationStep-by-step installation instructions Fig. 3AFig. 3B Fig. 3CFig. 4A Install grounding clamps and wireinstallation for water leaks 5 Connect and run the valve drain hoseTroubleshooting Tips Customer Service Safety Instructions InstallationInstructions Operating Instructions 10 Connect to electrical powerSolid State Timer CustomerServiceProgram the Timer Set the timerInstructions Troubleshooting Tips Safety Instructions Installation Instructions OperatingSpecifications/Dimensions Service About the water softener systemAutomatic Hard Water Bypass During Regeneration FillBreaking a Salt Bridge bridgeCleaning the Nozzle and Venturi Assembly only. Do not over-tighten the cap or housingAbout the face plate timer features Troubleshooting TipsError Code What to do When a Power Outage OccursInstallation Instructions SafetyInstructions Setting the Timer for Days and Fill Minutes of RegenerationAbout regenerating the system TroubleshootingTips Operating InstructionsRegeneration Chart If you need help to program the timer, all the GE Answer CenterWater Hardness-Grains Per Gallon Pounds of Salt Used Each RegenerationBefore you call for service… ProblemPossible Causes What To DoGE Service Protection Plus Warranty Registration Department P.O. Box Louisville, KYGeneral Electric Company What BrandDear Customer Model NumberSerial Number Consumer Product Ownership RegistrationParts list Customer ServiceParts catalog Parts list Customer Service Troubleshooting Tips Safety InstructionsInstallation Instructions Operating InstructionsTroubleshootingTips Operating InstructionsGE Water Softening System Warranty Safety Instructions Installation InstructionsGE Will Replace, At No Charge To You What GE Will Not CoverService Telephone Numbers Special Needs ServiceService Contracts Parts and Accessories