Kenmore 625.3485500 Service Tech Information 5A.TROUBLESHOOTING, Possible Defect, Code

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SECTION 5

SERVICE TECH INFORMATION

5A.TROUBLESHOOTING

AUTOMATIC ELECTRONIC DIAGNOSTICS The face plate computer has a self-diagnostic function for the electrical system (except input power and water meter). The

computer monitors the elec- tronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the face plate display.

The chart below shows the error codes that could appear, and the possible defects for each code.

While an error code appears in the display, all face plate buttons are inoperable except the SELECT button. SELECT remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAGNOSTICS (below) to further isolate the defect, and check the water meter.

 

 

POSSIBLE DEFECT

CODE

MOST LIKELY

 

 

LESS LIKELY

 

 

Err1

motor inop. / wiring harness or connection to switch / position switch / face plate

Err2

face plate

 

 

 

 

Err3

motor / face plate

See face plate replacement on

 

 

 

page 22.

 

Err4

face plate / position switch

 

Err5

face plate

 

 

 

 

PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE: 1. Unplug transformer 2. Correct defect 3. Plug in transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.

MANUAL INITIATED ELECTRONICS DIAG- NOSTICS

1.To enter diagnostics¼

----from a error code display, press the #1 SELECT button.

----from a time display, press and hold the #1 SELECT button for 3 seconds.

You will see 1 of the following displays.

All of the preceeding displays show what position the valve is in, if the turbine is operating, and the position switch open or closed status.

2.Press the ON/OFF-HOLD button to advance the valve to the next position. To verify component operation, or to possibly isolate a defect, observe the following.

POSITION SWITCH STATUS: WIth the valve in service, or any of the recharge cycles, the switch

indicator will show open . While the valve is rotating from 1 position to another, the indicator

will show the switch closed . A defect is probable if indications vary from this pattern.

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Contents Save this Manual OWNER’S ManualFull TEN Year Warranty Against Leaks WarrantyFull Three Year Electronics Warranty Full ONE Year Warranty on Water SoftenerService Tech Information Table of ContentsRepair Parts Softener Start UPSection Water Softener START-UP Safety GuidesTransformer? Is the transformer plugged into SET Present Time of DAY Water Softener START-UP 1C.PROGRAM the TimerSET Water Hardness Number Water Softener START-UP Sanitizing the Water SoftenerADD Water Water Softening Salt with Iron RE Water Softener START-UP 1E. Fill the Storage Tank with SaltExtra Recharge HOW Your Water Softener Works 2A. Face Plate Timer FeaturesRecharge NOW Recharge TonightHOW Your Water Softener Works Face Plate Timer Features Error CodeTank Light Program Memory Fill Backwash Brining Fast Rinse Brine Rinse ServiceWater Flow Through the Softener in Brining and Brine Rinse Water Flow Through the Softener in BackwashAutomatic Bypass Salt Bridge Please see page 9 for Salt Filling DirectionsCoversnote Care of Your Softener 3B. Keeping the Water Softener CleanNozzle & Venturi Iron from the Resin BEDKeep the Softener from Freezing Drain Water fromSoftener No Soft Water Problem Cause CorrectionBypass Valves Other Things to Know 4A. DIMENSIONS/SPECIFICATIONSAlways Make These Initial Checks First Service TECH. Information TroubleshootingPossible Defect Service Tech Information 5A.TROUBLESHOOTINGCode Most Likely Less LikelyIndicator Service TECH. Information 5A.TROUBLESHOOTINGCycle Flow Rates Gallons PER MIN Manual Advance Regeneration CheckDisassembly Service TECH. Information 5B.ROTARY Valve ServiceAssembly Servicing the ValveFill Cycle Service CycleBackwash Cycle Brining and Brine Rinse CyclesFast Rinse Cycle Sears Water Softeners Model NOS .3485400 7112997 Ground Clamp Kit FY Included Parts bags¼ see Section Bypass Installation Valve Model no Parts ListDemand Water Softeners

625.3485500, 625.3485400 specifications

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