Coway BA13-AE, BA13-BE, BA13-BR, BA13-AR manual Troubleshooting

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TROUBLESHOOTING

The bidet may operate abnormally due to minor causes not because of a product malfunction but because the user is unfamiliar with using the product. In such a case, problems can be easily solved even without the help of the Service Center by checking the following. If you cannot solve the problem after checking the following items, please call the Service Center.

PROBLEM

SOLUTION

 

 

 

The product is not

• Make sure the bidet is plugged in.

• Check if there was a power failure.

working.

 

 

• Check if the remote control batteries are flat. Replace them if necessary.

 

 

No water is ejected.

• Make sure the water valve is opened.

• Clean foreign material from the nozzle outlet holes using a toothbrush.

 

 

• Make sure the water supply is running.

The water pressure is

• Make sure that the water pressure is not too low.

• Clean foreign material from the nozzle outlet hole using a toothbrush.

weak.

 

 

• Remove, clean and then reinstall the filter (refer to p.21)

 

 

 

 

• Make sure that the seat and water temperature control buttons are set to the ‘ON’

 

 

status. Please adjust the setting to the correct temperature by pressing the seat

The seat or the water

temperatre button or the water temperature button.

• This bidet has a bimetal as one of safety device for water heater. The safety device

is not warm.

 

may cycle ‘OFF’ if temperature exceeds over normal level. In the event of the safety

 

 

device operation, the bidet do not work and show error message until the appliance

 

 

cool down and then the bimetal will automatically reset. If the error message shows

 

 

up, you can restart the bidet by pressing any button of remote control.

The air from the air

• During the drying operation. Adjust the temperature by pressing the air dryer

dryer is cold.

 

temperature control button.

 

 

• If water is leaking from the T-shaped connector, make sure that the rubber packing

 

 

is inserted into the T-shaped connector, and firmly tighten the nut again.

Water leaks from

• If water is leaking from the bidet hose connection, make sure that the bidet hose is

connected completely.

areas other than the

• If water is leaking from the filter, check if there is any foreign material between the

nozzles.

 

 

filter and the product.

 

 

• In this case, install the filter completely or reinstall the filter after cleaning it.

 

 

Check whether the filter is damaged. If the filter is damaged, call our service center.

Water is emitted while

• The water that comes out between the nozzles after cleansing is for cleaning the

nozzles, and is not a malfunction.

the bidet is not in use.

• In some cases, water remaining around the nozzles may drip into the toilet. This is

 

 

not a malfunction.

The bidet does

 

not work when

 

• If the seat sensor cannot detect that you are seated because you are too far away,

the buttons on the

functions do not work.

operation part are

pressed.

 

 

 

When bidet eco mode is set, you may feel that the seat is relatively cold when taking a

 

seat. If bidet eco mode is cancelled, the last set temperature is maintained.

Tips

For cancelling bidet eco mode, see page 11.

If the bidet or remote control is flooded, it may cause a malfunction or other problem.

 

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Contents BA13-AR/AE BA13-BR/BE Contents Product featuresSafety precautions Important SafetyguardsSafety precautions Safety precautions ※ Use a soft cloth or sponge to clean the bidet Grounding Instructions Part Names DimensionsDistance between fixing holes Front / Rear view Remote controlInstallation parts Please keep in mind Check before using your productConfiguring a special mode Display Checking the Control PanelControl panel Display / Control panel ‘Rear’ button ‘Wide’ indicator‘Stop’ button ‘Move’ buttonUsing the rear nozzle Using your bidetMoving Press the ‘Move’ button on the operation part Drying Press the ‘Dry’ button on the operation partUsing the front nozzle Installing the product Installing your bidetRemoving existing toilet seat Cold main water supplyConnect the bidet hose to the side of the bidet It to the wall holder Installing the remote control wall mountCleaning the nozzles Cleaning and maintaining your bidetCleaning the product body Removing the product Cleaning the Mesh filterClean the Mesh filter by shaking it under flowing water Specifications Troubleshooting Model Serial Number Customer Name‘OWNER’ Date of Purchase Limitations on Implied Warranties 001

BA13-AR, BA13-AE, BA13-BR, BA13-BE specifications

The Coway BA13 series air purifiers, including the BA13-BE, BA13-BR, BA13-AE, and BA13-AR models, are designed for efficient air purification and aesthetic appeal, catering to diverse consumer needs. These purifiers utilize advanced filtration technologies that ensure high performance while maintaining user-friendly features.

One of the standout features of the Coway BA13 series is its multi-stage filtration system, which combines a pre-filter, a HEPA filter, and an activated carbon filter. The pre-filter captures larger particles like dust and pet hair, while the HEPA filter effectively removes 99.97% of airborne pollutants as small as 0.3 microns, including allergens and fine dust. The activated carbon filter absorbs odors and harmful gases, providing cleaner and fresher air in indoor environments.

The BA13 models are equipped with Coway’s proprietary Air Quality Indicator, which monitors the air quality in real-time using pollutant sensors. This intelligent feature adjusts the fan speed automatically based on the detected air quality, ensuring optimal performance. The sleek digital display makes it easy for users to track the air quality status and control the settings effortlessly.

In terms of design, the Coway BA13 series is known for its modern and compact aesthetics, making them suitable for various interior styles. The units are lightweight and portable, allowing easy relocation around the home or office. The user-friendly interface includes convenient buttons and indicators for easy operation.

Another key characteristic of the Coway BA13 series is its energy efficiency. These air purifiers are designed to consume minimal energy, making them eco-friendly choices for continuous use. Additionally, they operate quietly, helping to create a peaceful environment without noisy interruptions.

The Coway BA13 series also comes with filter replacement indicators to remind users when it’s time for maintenance, ensuring consistent air quality. With an ideal coverage area for small to medium-sized rooms, these air purifiers effectively reduce allergens, pollutants, and unpleasant odors, promoting better indoor air quality and overall wellness.

In conclusion, the Coway BA13-BE, BA13-BR, BA13-AE, and BA13-AR models embody advanced filtration technology, user-centric design, and energy efficiency, making them reliable solutions for improving indoor air quality in various settings.
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