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Paxar TC6032EM manual T R O U B L E S H O O T I N G

Models: TC6032EM

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T R O U B L E S H O O T I N G	6

Following are some common printer problems and their solutions.

Problem	Solution

Printer will not feed.	Switch to a fully-charged battery.

	Close the supply cover completely.

	Load the supply correctly.

	Check the platen roller for jammed labels.

Printer will not print.	Switch to a fully-charged battery.

	Load the supply correctly.

	Clean the printhead.

Print has voids or is too light.	Load the supply correctly.

	Close the supply cover completely.

	Switch to a fully-charged battery.

	Clean the printhead.

	Check the supply for damage or defects.

Printer partially prints on the	Load the supply correctly or load new supplies,
supply and fails to respond	if necessary.
to the keypad or trigger.

	Clear any supply jams.

	Clean the printhead.

	Switch to a fully-charged battery.

Scanner will not scan a bar	See “Scanning Bar Codes” in Chapter 4.
Code.

The display does not turn on.	Make sure the power is on.

	Switch to a fully-charged battery.

An error code and	See your System Administrator.
corresponding message
appears on the display.
	Troubleshooting 6-1

Image 33

Paxar TC6032EM manual T R O U B L E S H O O T I N G, Following are some common printer problems and their solutions

Contents

Monarchâ Pathfinderâ Ultraâ Silver PrinterTC6032EM Rev. AE 2/03 2002 Paxar Corporation. All rights reserved Trademarks RBRC is a trademark of Rechargeable Battery Recycling CorporationPaxar is a trademark of Paxar Corporation Paxar Corporation 170 Monarch Lane Miamisburg, OHUsing Supplies Using BatteriesTA B L E O F C O N T E N T S IntroductionTroubleshooting Care and MaintenanceGlossary Reference InformationG e t t i n g S t a r t e d I N T R O D U C T I O NU s i n g t h i s M a n u a l C h a r g i n g B a t t e r i e s U S I N G B AT T E R I E SBattery Compartment Door Button BatteryC h a n g i n g B a t t e r i e s S a f e t y I n f o r m a t i o n R e c y c l i n g B a t t e r i e s2-4 Using Batteries L o a d i n g S u p p l i e s U S I N G S U P P L I E SSupply Holder Cover Latch Buttons3. Press the latch buttons and open the supply cover 4. Open the spring-loaded supply holderLoading for Peel Mode Label Deflector Applicator Roller Peel Bar Label Deflector3-4 Using Supplies Pinch Roller Guide Roller behind supply Feed Roller behind pinch RollerR e m o v i n g S u p p l i e s Loading for Non - Peel ModeApplicator Roller Label Deflector U s i n g t h e K e y p a d B A S I C O P E R AT I O N SEntering Data U s i n g t h e D i s p l a y Reading the Status LineEntering Letters S c a n n i n g B a r C o d e s If the bar code does not scan 4-6 Basic Operations C e r t i f i c a t i o n N o t eP r i n t i n g P o w e r M a n a g e m e n tA t t a c h i n g t h e S a f e t y S t r a p H e l p f u l R e m i n d e r s C l e a n i n g C A R E A N D M A I N T E N A N C EPrinthead Printhead Platen RollerPlaten Roller Pinch and Feed RollersBlack Mark Sensor Scanner WindowBlack Mark Sensor Adhesive Buildup Scanner Flex Cable Scanner Flex CablePinch Roller Feed Roller is behind it C l e a r i n g S u p p l y J a m sS t o r i n g t h e P r i n t e r Do Not store the printer in or near magnetic fields wet or damp areasdirty or dusty areas areas of intense vibration or shock Following are some common printer problems and their solutions T R O U B L E S H O O T I N GError Codes To use this printer, you should be familiar with the following terms G L O S S A R YAA-2 Glossary R E F E R E N C E I N F O R M AT I O N S p e c i f i c a t i o n s9462 Single-Station Battery Charger 9464 4-Station Battery Charger A c c e s s o r i e s / O p t i o n sAC Power Supply 110V - 240V-operating range is 95V Extra Battery Wrist Strap Available on our Web site