Faq

BTHS027 User Manual

Q1. Why doesn’t the headset work with my mobile phone after the head- set has been fully charged and switched on?

Ans: You have to activate the Bluetooth function of your mobile phone first and pair it with the headset.

Q2. Does the headset work with all types of mobile phones? Ans: No. It works only with Bluetooth enabled mobile phones.

Q3. What is the operation distance between the headset and a Bluetooth mobile phone?

Ans: The maximum operation distance can be up to 10 meters, however it will be affected and shortened by different circumstances and dif- ferent brands of mobile phones. Some mobile phones are with less operative distance.

Q4. When my mobile phone was searching for the headset, why did several Bluetooth devices appear on my mobile phone?

Ans: Most Bluetooth enabled mobile phones with Bluetooth function activated can search for more than one Bluetooth device within operative range. The headset will appear as “CG-BTHS02” on your mobile phone after having been found by your mobile phone.

Q5. Why can’t my mobile phone find the headset?

Ans: If the headset is not in pairing mode, your mobile phone won’t find the headset. Please set the headset into pairing mode before start- ing your mobile phone to search for the headset. (Please refer to the User Manual for detailed instructions.)

Q6. Do I need to pair the headset with my mobile phone every time I use it?

Ans: No, once the Pairing is set up between the two devices, they will remain paired even when one or both devices are powered off.

Q7. Why is there a disturbance noise coming from the headset?

Ans: Whether your mobile phone is in a good signal area. If your mobile phone is in weak signal area, you won’t hear clearly with the headset.