36Solutions to Common Problems
Ice Dispenser
Concern |
| Potential Cause | Common Solution |
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Dispenser will not |
| • Water supply is not connected. | • Connect water supply (see Connecting The Water |
dispense ice. |
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| Supply section). |
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| • Ice storage bin is empty. | • Ensure ice maker is turned on. When the first supply |
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| of ice is dropped into the bin, the dispenser should |
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| operate. |
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| • Household water line valve is not open. | • Open household water line valve. Allow sufficient time |
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| for the ice to be made. When ice is made, the dispenser |
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| should operate. |
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| • Fresh Food door is not closed. | • Ensure Fresh Food door is closed. (See Problem |
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| Section, Opening/Closing of Doors/Drawers) |
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| • Ice dispensing paddle has been held in for | • Motor is overloaded. Motor overload protector will reset |
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| more than four to | in approximately three (3) minutes. Ice can then be |
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| dispensed. |
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Ice dispenser is jammed. |
| • Ice has melted and frozen around auger due | • Remove ice bin, thaw, and empty the contents. Clean |
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| to infrequent use, temperature fluctuations, | bin, wipe dry, and replace in proper position. When new |
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| and/or power outages. | ice is made, dispenser should operate. |
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| • Ice cubes are frozen together. | • Use the dispenser often so that cubes do not freeze |
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| together. |
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| • Ice cubes are smaller than normal. | • The ice & water filter cartridge could be clogged. |
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| Replace the filter cartridge. Dispensing system operates |
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| best at |
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| should fall within this range. |
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Light Is Not On |
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Concern |
| Potential Cause | Common Solution |
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Light is not on. |
| • Light bulb is burned out or LED light is | • See Replacing Light Bulbs or LED lights in Care and |
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| damaged. | Cleaning section. |
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| • No electric current is reaching refrigerator. | • See Problem section, Running Your Refrigerator. |
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| • Control system has disabled lights because | • Close and reopen door(s) to enable lights. |
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| one or both doors were left open too long. |
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Odors In Refrigerator |
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Concern |
| Potential Cause | Common Solution |
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Interior is dirty. |
| • Interior needs to be cleaned. | • See Care & Cleaning Tips. |
Odors. |
| • Food with strong odors is stored in | • Cover food tightly. Turn on air filtration system. Air filter |
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| refrigerator. | may need to be changed more frequently if foods with |
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| strong odors are routinely stored in refrigerator. |
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Opening/Closing Of Doors/Drawers |
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Concern |
| Potential Cause | Common Solution |
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Door(s) will not close. |
| • Refrigerator is not level. It rocks on the floor | • Ensure floor is level and solid, and can adequately |
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| when moved slightly. | support the refrigerator. Contact a carpenter to correct a |
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| sagging or sloping floor. |
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Drawers are difficult to |
| • Food is touching shelf on top of drawer. | • Keep less food in drawer. |
move. |
| • Drawer is overloaded | • Remove or redistribute food. |
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