36Solutions To Common Problems
Before you call...
If you experience a problem with your refrigerator or notice a product behavior or condition you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Running Your Refrigerator
Problem | Cause | Correction |
Compressor does not | • Cooling system is turned Off. | • Turn cooling system On. See Controls |
run. |
| Section for location of cooling system On/ |
|
| Off button. |
| • Refrigerator is in defrost | • This is normal for a fully automatic defrost |
| cycle. | refrigerator. The defrost cycle occurs |
|
| periodically, lasting about 30 minutes. |
| • Plug at wall outlet is | • Ensure plug is tightly pushed into outlet. |
| disconnected. |
|
| • House fuse blown or tripped | • Check/replace fuse with a 15 amp time- |
| circuit breaker. | delay fuse. |
|
| Reset circuit breaker. |
| • Power outage. | • Check house lights. Call local Electric |
|
| Company. |
|
|
|
Refrigerator runs too | • Room or outside weather is | • It’s normal for the refrigerator to work |
much or too long. | hot. | longer under these conditions. |
| • Refrigerator has recently been | • It takes |
| disconnected for a period of | cool down completely. |
| time. |
|
| • Automatic ice maker is | • Ice maker operation causes refrigerator to |
| operating. | run slightly more. |
| • Doors are opened too | • Warm air entering the refrigerator causes it |
| frequently or too long. | to run more. Open doors less often. |
| • Refrigerator/freezer door may | • Ensure refrigerator is level. Keep food |
| be slightly open. | and containers from blocking door. See |
|
| Problem section, Opening/ Closing of |
|
| Doors/ Drawers. |
| • Freezer control is set too cold | • Set freezer control to warmer setting until |
| (control found in fresh food | refrigerator temperature is satisfactory. |
| section). | Allow 24 hours for temperature to stabilize. |
| • Fresh food/freezer gasket is | • Clean or change gasket. Leaks in door |
| dirty, worn, cracked, or poorly | seal will cause refrigerator to run longer in |
| fitted. | order to maintain desired temperatures. |
|
|
|
Compressor does not | • Electronic control system | • This is normal. Refrigerator goes on and off |
run. | keeps the refrigerator at a | to keep temperature constant. |
| constant temperature. |
|
Digital temperature | • Electronic control system | • Call your Electrolux service representative, |
displays are flashing. | has detected a performance | who can interpret any messages or number |
| problem. | codes flashing on the digital displays. |