Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:-

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working".

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code.

2.Your telephone number.

3.Clear and concise details of the fault.

4.The model and serial number of the appliance (found on the rating plate).

5.The purchase date.

Please note that valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

For Customer Service in Ireland please contact us at the address below:

Parkinson Cowan

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: +353 (0) 1 4090755

Email: service.eid@electrolux.ie

CUSTOMER CARE DEPARTMENT

For general enquires concerning your Parkinson Cowan appliance, or for further information on Parkinson Cowan products, please contact our Customer Care Department by letter or telephone at the address below;

Customer Care Department

Parkinson Cowan

55 – 77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 0870 5 950950 (*)

*calls to this number may be recorded for training purposes.