What to do if...
If the appliance is not working correctly, please carry out the following checks before calling out an engineer.
Symptom |
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No | power | to | the | Plug not connected properly. | Connect plug to the power | |||||
appliance . |
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| supply. |
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| Faulty fuse in the plug. |
| Replace the fuse if necessary. | ||||
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| There is a power failure. | Leave the lid closed and wait | |||||
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| for the power supply to be | |||
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| restored. |
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The | temperature | in | Is the thermostat control knob | Turn the thermostat control knob | ||||||
the | freezer | is | too | set correctly relevant to the | to | the | appropriate | setting | ||
warm. |
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| ambient conditions. |
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| Check the ambient conditions. | Relocate the appliance. |
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| Check that | the | ambient |
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| temperature | is within the |
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| appliance’s operating | limits of |
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| 10°C - 32°C. |
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| Fresh food has recently been |
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| placed in the freezer. |
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The lid will not open. | The lid has recently been | If it has wait a few minutes for | ||||||||
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| opened. |
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| the pressure inside the freezer to | |||
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| the equalise and then open the | |||
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| lid. |
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| Do not put excessive force on the | |||
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| handle. |
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Excessive frost and ice | Is the thermostat control knob | Turn the thermostat control knob | ||||||||
has built up. |
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| set correctly relevant to the | to | the | appropriate | setting | |||
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| ambient conditions. |
| (warmer). |
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| Is the lid closing correctly. | Rearrange the stored food so | |||||
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| that the lid can be closed | |||
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| correctly. |
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| There is a large amount of | Ensure that all food placed in the | |||||
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| moisture from the packaging of | freezer is wrapped in airlight dry | |||||
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| stored food. |
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| packaging. |
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The pressure |
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| Some pollution has got into | The valve must be cleaned from | ||||||
equalisation valve does | the valve. |
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| the airing outlet in the rear | ||||||
not close properly. |
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| wall. |
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