Viking Dishwasher Troubleshooting: E01 Error Code, Resetting, Starting, and Common Issues

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Troubleshooting/Fault Codes

Flash

Fault

 

Action

Pots/Pans

Normal Wash

 

 

 

1

1

Pan Flood Sensor Disconnect

Reset Unit and try again. If problem persists, contact service.

1

2

Motor Control Status Error

Reset Unit and try again. If problem persists, contact service.

1

3

Motor Control Comms Error

Reset Unit and try again. If problem persists, contact service.

1

4

Diverter Timeout

Reset Unit and try again. If problem persists, contact service.

1

5

Drain Error

1.

Turn water on at sink and run garbage disposal to verify that sink is not clogged.

 

 

 

2.

Verify that dishwasher drain hose is not clogged or kinked.

 

 

 

3.

If draining into disposal, verify that plug has been removed from disposal.

 

 

 

4.

Verify that drain hose has high loop, per installation guide.

 

 

 

5.

Verify that dishwasher is level front to back and side to side.

 

 

 

6.

Verify filters are not clogged.

 

 

 

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

2

1

Huba Disconnect Error

Reset Unit and try again. If problem persists, contact service.

2

2

Fill Timeout

1.

Verify water supply to dishwasher is turned on.

 

 

 

2.

Verify that fill line is not kinked.

 

 

 

3.

Verify that dishwasher is level front to back and side to side.

 

 

 

4.

Turn water on at sink and verify there has not been a decrease in water pressure.

 

 

 

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

 

2

3

Low Level Sensor Error

1.

Verify that no dishes have turned over and are holding a significant amount of water.

 

 

 

2.

Verify that drain hose has high loop, per installation guide.

 

 

 

Reset Unit and try again. If problem persists, contact service.

2

4

High Level Error

1.

Verify items in rack are properly retained so that they can not turn over.

 

 

 

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

3

1

UI-MC Comm Error

Reset Unit and try again. If problem persists, contact service.

3

3

Drain Pump Error

Reset Unit and try again. If problem persists, contact service.

3

4

Motor Status

Reset Unit and try again. If problem persists, contact service.

3

5

Motor Under Voltage

Reset Unit and try again. If problem persists, contact service.

4

1

Temperature Sensor Error

Reset Unit and try again. If problem persists, contact service.

4

2

Fill Too Fast Error

Verify dishwasher is level front to back and side to side. Reset unit and try again.

 

 

 

If problem persists, contact service.

 

 

 

 

5

5

Internal Error

Reset Unit and try again. If problem persists, contact service.

See

Note A

Pan Flood

Reset Unit and try again. If problem persists, contact service.

Product Care

Note A–Both lights flash continuously.

Note B–To reset unit, press and hold the START button 4 seconds.

Note C–Numbers listed indicate the times the lights will flash when a specific error is detected (example: For a drain error, the POTS/PANS light will flash once and the NORMAL WASH light will flash 5 times).

Note D–Cycle and Option keys will only illuminate after they are selected. To activate dishwasher, press START, the light will illuminate, close the door within 4 seconds and cycle will start.

Turning Audible Sound On and Off:

To turn off, press Rinse/Hold button for 10 seconds. The beep stops and the Rinse/Hold LED will flash 2 times. To turn on, repeat above instructions. The audible sound beeps 2 times and the Rinse/Hold LED flashes 2 times to identify that it is on.

Note: The audible sound cannot be disabled for error messages.

Note: The LED will flash in sync with the audible sound.

Note: Start/Resume and Power On LEDs will flash when cycle is interrupted.

Product Care

36

37

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Contents Viking Use & Care Manual Congratulations Table of ContentsRead all instructions before using the dishwasher Important Safety InstructionsGetting Started Electrical Shock Hazard Recognize Safety Symbols, Words, LabelsVari-Pressure Intelli-Wash System FeaturesProduct Controls Features CyclesOption Restrictions Cycle DataPreparing Dishes Before OperationOpening the Door after Cycle has Started Changing a ProgramWashing Recommendations Changing a Program After the Unit has StartedMaterials Dishwasher safe? Comments Rack AdjustmentsLower Rack Upper RackExtra Quiet Operation Hints Two-Piece Silverware BasketLoading the Dishwasher General Loading GuidelinesSliding Side Utensil Basket Loading Two-Piece Silverware BasketUpper Rack Storing the Detergent Adjusting the Dosage of Rinse AgentDishwasher Detergent Rinse AgentEnergy Saving Tips Wash TemperatureWater Hardness Coarse Strainer MaintenanceTo Clean Filters FiltersProduct TroubleshootingProblem Possible Cause and/or Remedy Poor Dishwashing ResultsPermanent solution Install an iron removal system Product Care Pots/Pans Troubleshooting/Fault CodesWarranty Service InformationWarranty Service
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